“That’s where it all starts,” she said. “The Big Man. Then his assistant, or his family, or his friend, or his tribe. It’s the same whether you want a phone, or a visa, or a job. Who are your relatives? Who do you know? If you don’t know somebody, you can forget it. That’s what the Old Man never understood, you see. He came back here thinking that because he was so educated and spoke his proper English and understood his charts and graphs everyone would somehow put him in charge. He forgot what holds everything together here.”

“We have an obligation and a responsibility to be investing in our students and our schools. We must make sure that people who have the grades, the desire and the will, but not the money, can still get the best education possible.”

“Change is never easy, but always possible.”

“Winter came and the city [Chicago] turned monochrome -- black trees against gray sky above white earth. Night now fell in midafternoon, especially when the snowstorms rolled in, boundless prairie storms that set the sky close to the ground, the city lights reflected against the clouds”

“We know the battle ahead will be long, but always remember that no matter what obstacles stand in our way, nothing can stand in the way of the power of millions of voices calling for change. We have been told we cannot do this by a chorus of cynics...they will only grow louder and more dissonant ........... We've been asked to pause for a reality check. We've been warned against offering the people of this nation false hope. But in the unlikely story that is America, there has never been anything false about hope.”

“And that brings me to one last point. I've got a simple message for all the dedicated and patriotic federal workers who have either worked without pay, or who have been forced off the job without pay for these last few weeks. Including most of my own staff. Thank you. Thanks for your service. Welcome back. What you do is important. It matters. You defend our country overseas, you deliver benefits to our troops who earned them when they come home, you guard our borders, you protect our civil rights, you help businesses grow and gain footholds in overseas markets. You protect the air we breathe, and the water our children drink, and you push the boundaries of science and space, and you guide hundreds of thousands of people each day through the glories of this country. Thank you. What you do is important, and don't let anybody else tell you different.”

“I confess to wincing every so often at a poorly chosen word, a mangled sentence, an expression of emotion that seems indulgent or overly practiced. I have the urge to cut the book by fifty pages or so, possessed as I am with a keener appreciation for brevity.”

“Maybe the critics are right. Maybe there's no escaping our great political divide, an endless clash of armies, and any attempts to alter the rules of engagement are futile. Or maybe the trivialization of politics has reached a point of no return, so that most people see it as just one more diversion, a sport, with politicians our paunch-bellied gladiators and those who bother to pay attention just fans on the sidelines: We paint our faces red or blue and cheer our side and boo their side, and if it takes a late hit or cheap shot to beat the other team, so be it, for winning is all that matters. But I don't think so. They are out there, I think to myself, those ordinary citizens who have grown up in the midst of all the political and cultural battles, but who have found a way-in their own lives, at least- to make peace with their neighbors, and themselves. ...I imagine they are waiting for a politics with the maturity to balance idealism and realism, to distinguish between what can and cannot be compromised, to admit the possibility that the other side might sometimes have a point. They don't always understand the arguments between right and left, conservative and liberal, but they recognize the difference between dogma and common sense, responsibility and irresponsibility, between those things that last and those that are fleeting. They are out there, waiting for Republicans and Democrats to catch up with them.”

“We will extend our arms to you[world] if you unclench your fists.”

“On this Memorial Day, as our nation honors its unbroken line of fallen heroes -- and I see many of them in the audience here today -- our sense of patriotism is particularly strong.”

“I began feeling the way I imagine an actor or athlete must feel when, after years of commitment to a particular dream...he realizes that he's gone just about as far as talent or fortune will take him. The dream will not happen, and he now faces the choice of accepting this fact like a grownup and moving on to more sensible pursuits, or refusing the truth and ending up bitter, quarrelsome, and slightly pathetic. ”

“We have no authoritative figure, no Walter Cronkite or Edward R. Murrow whom we all listen to and trust to sort out contradictory claims. Instead, the media is splintered into a thousand fragments, each with its own version of reality, each claiming the loyalty of a splintered nation.”

“it’s important to make sure that we’re talking with each other in a way that heals, not in a way that wounds.”

“Our Founding Fathers, faced with perils we can scarcely imagine, drafted a charter to assure the rule of law and the rights of man, a charter expanded by the blood of generations. Those ideals still light the world, and we will not give them up for expedience’s sake.”

“I don’t like politics much,” she said. “Why’s that?” “I don’t know. People always end up disappointed.”