“But whenever I tried to pin down this idea of self-esteem, the specific qualities we hoped to inculcate, the specific means by which we might feel good about ourselves, the conversation always seemed to follow a path of infinite regress. Did you dislike yourself because of your color or because you couldn’t read and couldn’t get a job? Or perhaps it was because you were unloved as a child—only, were you unloved because you were too dark? Or too light? Or because your mother shot heroin into her veins … and why did she do that anyway? Was the sense of emptiness you felt a consequence of kinky hair or the fact that your apartment had no heat and no decent furniture? Or was it because deep down you imagined a godless universe? Maybe one couldn’t avoid such questions on the road to personal salvation. What I doubted was that all the talk about self-esteem could serve as the centerpiece of an effective black politics. It demanded too much honest self-reckoning from people; without such honesty, it easily degenerated into vague exhortation. Perhaps with more self-esteem fewer blacks would be poor, I thought to myself, but I had no doubt that poverty did nothing for our self-esteem. Better to concentrate on the things we might all agree on. Give that black man some tangible skills and a job. Teach that black child reading and arithmetic in a safe, well-funded school. With the basics taken care of, each of us could search for our own sense of self-worth.”

“perhaps that’s how any love begins, impulses and cloudy images that allow us to break across our solitude, and then, if we’re lucky, are finally transformed into something firmer.”

“The emotions between the races could never be pure; even love was tarnished by the desire to find in the other some element that was missing in ourselves. Whether we sought out our demons or salvation, the other race would always remain just that: menacing, alien, and apart.”

“Had to be here to understand,” he had said. He’d meant here in Chicago; but he could also have meant here in my shoes, an older black man who still burns from a lifetime of insults, of foiled ambitions, of ambitions abandoned before they’ve been tried. I asked myself if I could truly understand that. I assumed, took for granted, that I could. Seeing me, these men had made the same assumption.”

“Otherwise, though, the ambitions they had carried with them to Hawaii had slowly drained away, until regularity -- of schedules and pastimes ad the weather -- became their principal consolation.”

“That’s where it all starts,” she said. “The Big Man. Then his assistant, or his family, or his friend, or his tribe. It’s the same whether you want a phone, or a visa, or a job. Who are your relatives? Who do you know? If you don’t know somebody, you can forget it. That’s what the Old Man never understood, you see. He came back here thinking that because he was so educated and spoke his proper English and understood his charts and graphs everyone would somehow put him in charge. He forgot what holds everything together here.”

“When our government is spoken of as some menacing, threatening foreign entity, it ignores the fact that, in our democracy, government is us.”

“Our individualism has always been bound by a set of communal values, the glue upon which every healthy society depends.”

“The road we have taken to this point has not been easy. But then again the road to change never is.”

“Teachers matter. So instead of bashing them, or defending the status quo, let’s offer schools a deal. Give them the resources to keep good teachers on the job, and reward the best ones. In return, grant schools flexibility: To teach with creativity and passion; to stop teaching to the test; and to replace teachers who just aren’t helping kids learn.”

“And then, on September 11, the world fractured. It's beyond my skill as a writer to capture that day and the days that would follow--the planes, like specters, vanishing into steel and glass; the slow-motion cascade of the towers crumbling into themselves; the ash-covered figures wandering the streets; the anguish and the fear. Nor do I pretend to understand the stark nihilism that drove the terrorists that day and that drives their brethren still. My powers of empathy, my ability to reach into another's heart, cannot penetrate the blank stares of those would murder innocents with abstract, serene satisfaction.”

“In the unlikely story that is America, there has never been anything false about hope.”

“I confess to wincing every so often at a poorly chosen word, a mangled sentence, an expression of emotion that seems indulgent or overly practiced. I have the urge to cut the book by fifty pages or so, possessed as I am with a keener appreciation for brevity.”

“The most important stuff I’ve learned I think I’ve learned from novels. It has to do with empathy. It has to do with being comfortable with the notion that the world is complicated and full of grays, but there’s still truth there to be found, and that you have to strive for that and work for that. And the notion that it’s possible to connect with some[one] else even though they’re very different from you.”

“For in the end laws are just words on a page - words that are sometimes malleable, opaque, as dependent on context and trust as they are in a story or poem or promise to someone, words whose meanings are subject to erosion, sometimes collapsing in the blink of an eye.”