“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“Almost every man wastes part of his life in attempts to display qualities he does not possess.”
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John C. Maxwell
“The first step toward success is taken when you refuse to be a captive of the environment you first find yourself in.” —MARK CAINE”
―
John C. Maxwell
“Leadership is responsible.
Losing is unacceptable.
Passion is unquenchable.
Creativity is essential.
Quitting is unthinkable.
Commitment is unquestionable.
Victory is inevitable.”
―
John C. Maxwell
“People don’t expect their leaders to be perfect, but they do expect them to be honest.
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John C. Maxwell
“When you realize that people treat you according to how they see themselves rather than how you really are, you are less likely to be affected by their behavior. Your self-image will reflect who you are, not how you’re treated by others. You will not be riding an emotional roller roaster. This type of stability will have a tremendous effect on how you feel toward and deal with others. The key to successful relationships really gets down to responsibility. I am responsible for how I treat others. I may not be responsible for how they treat me, but I am responsible for my reaction to those who are difficult. I can’t choose how you’ll treat me, but I can choose how I will respond to you.”
―
John C. Maxwell
“If you can't influence people, then they will not follow you. And if people won't follow, you are not a leader. That's the Law of Influence.”
―
John C. Maxwell
“The Situation Principle: Never let the situation mean more than the relationship.”
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John C. Maxwell
“Great people talk about ideas, average people talk about themselves, and small people talk about others”
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John C. Maxwell
“Laughing is the quickest way to get up and get going again when you’ve been knocked down. Failing Forward”
―
John C. Maxwell
“How Do You Write the Word “Attitude”? Directions: 1. Write the word attitude on the left line with your “writing” hand. 2. Write the word attitude on the right line with your other hand. The word attitude written with your writing hand. The word attitude written with your other hand. Application: When you look at the word attitude written by the hand you do not write with, you see a picture of the kind of attitude we usually have when we are trying to do something new. As one person said, “Nothing should ever be done for the first time.”
―
John C. Maxwell
“Advice is what we ask for when we already knew the answer but wish we didn't.”
―
John C. Maxwell
“The Law of Reflection Learning to Pause Allows Growth to Catch Up with You “Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.”
―
John C. Maxwell
“People don’t care how much you know until they know how much you care.”
―
John C. Maxwell
