“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“When people respect you as a person, they admire you. When they respect you as a friend, they love you. When they respect you as a leader, they follow you.”
―
John C. Maxwell
“When you get right down to it, intentional living is about living your best story.”
―
John C. Maxwell
“A great team with no bench eventually collapses. The 17 Indisputable Laws of Teamwork”
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John C. Maxwell
“Reward only finished work: It’s good to praise effort, but you should never reward it.
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John C. Maxwell
“Little progress is better than no progress at all. Success comes in taking many small steps. If you stumble in a small step, it rarely matters. Don't gift wrap the garbage. Let little failures go.”
―
John C. Maxwell
“Nobody achieves anything great by giving the minimum. No teams win championships without making sacrifices and giving their best.”
―
John C. Maxwell
“Are we quick to respond to others’ needs? Do we run from problems or face them? Do we talk more about bad news or good news? Do we give people the benefit of the doubt, or do we assume the worst?
―
John C. Maxwell
“Everything begins with a decision. Then, we have to manage that decision for the rest of your life.”
―
John C. Maxwell
“The beauty of trust is that it erases worry and frees you to get on with other matters. Trust means confidence.”
―
John C. Maxwell
“THE LAW OF THE PRICE TAG The Team Fails to Reach Its Potential When It Fails to Pay the Price”
―
John C. Maxwell
“Have to sow excellent seeds to have an excellent life. Must start with sowing excellent thoughts.”
―
John C. Maxwell
“People tend to become what the most important people in their lives think they will become.”
―
John C. Maxwell
“En lugar de compararse con otros, enfóquese en ser lo mejor que pueda ser.”
―
John C. Maxwell
