“Care without candor creates dysfunctional relationships. Candor without care creates distant relationships.”

“I saw a television sketch that, with some variations, might seem familiar in many households. A husband is watching television and his wife if trying to engage him in conversation: Wife: Dear, the plumber didn’t come to fix the leak behind the water heater today. Husband: Uh-huh. Wife: The pipe burst today and flooded the basement. Husband: Quiet. It’s third down and goal to go. Wife: Some of the wiring got wet and almost electrocuted Fluffy. Husband: Darn it! Touchdown. Wife: The vet says he’ll be better in a week. Husband: Can you get me a Coke? Wife: The plumber told me that he was happy that our pipe broke because now he can afford to go on vacation. Husband: Aren’t you listening? I said I could use a Coke! Wife: And Stanley, I’m leaving you. The plumber and I are flying to Acapulco in the morning. Husband: Can’t you please stop all that yakking and get me a Coke? The trouble around here is that nobody ever listens to me. 5.” ― John C. Maxwell, Be A People Person: Effective Leadership Through Effective Relationships 0 likes Like “The one with the plan is the one with the power. It doesn’t matter in what kind of activity you’re involved. Employees want to follow the business leader with a good business plan. Volunteers want to join the pastor with a good ministry plan. Children want to be with the adult who has the well-thought-out vacation plan. If you practice strategic thinking, others will listen to you and they will want to follow you.

“Leadership is a moving target, and it always will be. If you desire to become a better leader, get comfortable with change. And if you want to lead up, learn to think like a leader. Think people, think progress, and think intangibles.”

“The first responsibility of a leader is to define reality.” That can happen only when the leader is willing to hear and face the truth.”

“Eleanor Roosevelt commented, "Life is like a parachute jump; you've got to get it right the first time.”

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

“Your attitude, more than your aptitude, will determine your altitude.”

“Remember that success is just 15 percent product knowledge and it’s 85 percent people knowledge.”

“Be more concerned about making others feel good about themselves than you are in making them feel good about you.”

“Even the choicest words lose their power when they are used to overpower.”

“Charles Schwab: Be friends with everybody. When you have friends you will know there is somebody who will stand by you. You know the old saying, that if you have a single enemy you will find him everywhere. It doesn’t pay to make enemies. Lead the life that will make you kind and friendly to everyone about you, and you will be surprised what a happy life you will live.”

“Fellas, things are going to change. I know how bad DeMatha’s teams have been during these last few years, but that’s over with. We’re going to win at DeMatha and we’re going to build a tradition of winning. Starting right now . . . But let me tell you how we’re going to do it. We’re going to outwork every team we ever play . . . With a lot of hard work and discipline and dedication, people are going to hear about us and respect us, because DeMatha will be a winner.”

“People who lead for selfish reasons seek… Power: They love control and will continue to add value to themselves by reducing the value of others. Position: Titles are their ego food. They continually make sure that others feel their authority and know their rights as a leader. Money: They will use people and sell themselves for financial gain. Prestige: Their looking good is more important to them than their being and doing good.”

“you can act your way into feeling long before you can feel your way into action. If you wait until you feel like doing something, you will likely never accomplish it.”

“leadership is really more art than science.”