“When you don’t want to change, you look for differences in others. When you are willing to change, you look for similarities.”
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John C. Maxwell
“Recently I had breakfast with Dan Cathy, the president of Chick-fil-A, a fast food chain headquartered in the Atlanta area. I told him that I was working on this book and I asked him if he made thinking time a high priority. Not only did he say yes, but he told me about what he calls his “thinking schedule.” It helps him to fight the hectic pace of life that discourages intentional thinking. Dan says he sets aside time just to think for half a day every two weeks, for one whole day every month, and for two or three full days every year. Dan explains, “This helps me ‘keep the main thing, the main thing,’ since I am so easily distracted.” You may want to do something similar, or you can develop a schedule and method of your own. No matter what you choose to do, go to your thinking place, take paper and pen, and make sure you capture your ideas in writing.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Success can be defined as the progressive realization of a predetermined goal.”
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John C. Maxwell
People buy into the leader before they buy into the plan.”
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John C. Maxwell
“Successful people do the things that unsuccessful people are unwilling to do.”
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John C. Maxwell
“A good leader is a person who takes a little more than his share of the blame and a little less than his share of the credit.”
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John C. Maxwell
“Why worry about things you can't control when you can keep yourself busy controlling the things that depend on you?”
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John C. Maxwell
“• Leaders gain credibility when they suffer with those they lead.”
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John C. Maxwell
“What you make of life is up to you. You have all the tools and resources you need - what you do with them is up to you. The choice is yours. Stay mindful of your choices!”
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John C. Maxwell
“Four Unpardonable Sins of a Communicator”: being unprepared, uncommitted, uninteresting, or uncomfortable.”
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John C. Maxwell
“People can perceive a lot in seven seconds. They can decide that they do not want to hear anything a speaker has to say,”
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John C. Maxwell
“John Callen: “La habilidad más buscada, desde director general hasta el menor puesto, es la habilidad de comunicarse con la gente. La persona que pueda hacerlo en los negocios siempre será solicitada”
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John C. Maxwell
“EXAMPLES OF THE PARETO PRINCIPLE: TIME 20 percent of our time produces 80 percent of the results. COUNSELING 20 percent of the people take up 80 percent of our time. PRODUCTS 20 percent of the products bring in 80 percent of the profit. READING 20 percent of the book contains 80 percent of the content. JOB 20 percent of our work gives us 80 percent of our satisfaction. SPEECH 20 percent of the presentation produces 80 percent of the impact. DONATIONS 20 percent of the people will give 80 percent of the money. LEADERSHIP 20 percent of the people will make 80 percent of the decisions. PICNIC 20 percent of the people will eat 80 percent of the food!”
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John C. Maxwell
“People naturally see themselves in the light of their intentions, but they measure others according to their actions.”
―
John C. Maxwell
