“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“Needless to say, you can love people without leading them, but you cannot lead people without loving them.”
―
John C. Maxwell
“If you wait until you can do everything for everybody, instead of something for somebody, you’ll end up not doing anything for anybody.”
―
John C. Maxwell
“The only way to change how you view life is to change who you are on the inside.”
―
John C. Maxwell
“The best way to develop rational, well-balanced confidence is to go after a few victories immediately following a failure.”
―
John C. Maxwell
“The first important step in weathering failure is learning not to personalize it.”
―
John C. Maxwell
“It’s a simple thing to offer encouragement, but it can have a tremendous effect on someone’s life.”
―
John C. Maxwell
“To achieve your dreams, you must embrace adversity and make failure a regular part of your life. If you're not failing, you're probably not really moving forward.”
―
John C. Maxwell
“«Ayude a muchas personas a tener éxito, y usted también lo tendrá».”
―
John C. Maxwell
“A leader who produces other leaders multiples their influences.”
―
John C. Maxwell
“If you're not failing, you're probably not really moving forward.”
―
John C. Maxwell
