“Experience alone isn’t a good enough teacher – evaluated experience is.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“You learn resiliency and tenacity during tough assignments, not easy ones. When tough choices have to be made and results are difficult to achieve, leaders are forged.”
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John C. Maxwell
“we need to make a few critical decisions in major areas of life and then manage those decisions day to day.”
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John C. Maxwell
“Everyone enjoys being inspired. But here’s the truth when it comes to personal growth: Motivation gets you going, but discipline keeps you growing. That’s the Law of Consistency. It doesn’t matter how talented you are. It doesn’t matter how many opportunities you receive. If you want to grow, consistency is key.”
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John C. Maxwell
“People must have affirmation and praise in order to maintain a high level of performance. Withholding negative or critical comments is not nearly as important as giving positive input through compliments and praise.”
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John C. Maxwell
“Why worry about things you can't control when you can keep yourself busy controlling the things that depend on you?”
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John C. Maxwell
“Nurture great thoughts, for you will never go higher than your thoughts.”
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John C. Maxwell
“People with humility don’t think less of themselves; they just think of themselves less.”
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John C. Maxwell
“When leaders fail to empower others, it is usually due to three main reasons: 1. Desire for Job Security 2. Resistance to Change 3. Lack of Self-Worth”
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John C. Maxwell
“To lead any way other than by example, we send a fuzzy picture of leadership to others. If we work on improving ourselves first and make that our primary mission, then others are more likely to follow.”
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John C. Maxwell
“You cannot grow unless you are willing to change. And you will not change unless you change something you do every day.”
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John C. Maxwell
“¡Es más fácil avanzar del fracaso al éxito que de las excusas al éxito!”
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John C. Maxwell
“If the only tool you have is a hammer, you tend to see every problem as a nail.”
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John C. Maxwell