“«Algunas veces, hasta el mejor administrador se asemeja al muchacho que pasea un perro grande y espera a ver dónde quiere ir para llevarlo allá».”
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John C. Maxwell
“You cannot grow unless you are willing to change. And you will not change unless you change something you do every day.”
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John C. Maxwell
“You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.”
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John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“Success is peace of mind, which is a direct result of self-satisfaction in knowing you did your best to become the best that you are capable of becoming.”
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John C. Maxwell
“Successful people think differently than unsuccessful people.”
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John C. Maxwell
“There are two kinds of people in this world: those who want to get things done and those who don’t want to make mistakes.”
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John C. Maxwell
“There are two things that are most difficult to get people to do: to think, and to do things in order of importance.”
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John C. Maxwell
“If you keep nonproductive people, the productive ones become frustrated and leave. If you remove the people who don’t add value, then the whole team gets better. It’s just like trimming trees: If you don’t cut the deadwood, eventually the whole tree falls. But if you remove the deadwood, the tree becomes healthier, the healthy branches produce more, and there’s room for productive new branches on the tree.”
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John C. Maxwell
“Charismatic people not only want to win, they want others to win too. That creates productivity.”
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John C. Maxwell
“A forgiving spirit is the one basic, necessary ingredient for a solid relationship. Forgiveness”
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John C. Maxwell
“Just as personal values influence and guide an individual’s behavior, organizational values influence and guide the team’s behavior.”
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John C. Maxwell
“Must manage your thought life daily and then you can manage your life.”
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John C. Maxwell