“La mayoría de personas emplean más tiempo planeando sus vacaciones de verano que planeando sus vidas”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“There are two kinds of people in this world: those who want to get things done and those who don’t want to make mistakes.”
―
John C. Maxwell
“If you do the things you need to do when you need to do them, then someday you can do the things you want do when you want to do them.”
―
John C. Maxwell
“The way President Abraham Lincoln is said to have handled a person who had a know-it-all attitude. Lincoln asked, “How many legs will a sheep have if you call a tail a leg?”
“Five,” the man answered.
“No,” replied Lincoln, “he’ll still have four, because calling a tail a leg doesn’t make it one.”
―
John C. Maxwell
“if you don't have peace, it isn't because someone took it from you; you gave it away. You cannot always control what happens to you, but you can control what happens in you.”
―
John C. Maxwell
“Los grandes líderes buscan y encuentran a líderes en potencia, y los transforman en buenos líderes.”
―
John C. Maxwell
“The challenge of leadership is to create change and facilitate growth.”
―
John C. Maxwell
“Charismatic people not only want to win, they want others to win too. That creates productivity.”
―
John C. Maxwell
“Don't let your learning lead to knowledge; let your learning lead to action.”
―
John C. Maxwell
