“When you are able to create a lonely place in the middle of your actions and concerns, your successes and failures slowly can lose some of their power over you.”
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John C. Maxwell
“The goal of confrontation should be to help, not to humiliate.”
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John C. Maxwell
“Crisis doesn’t necessarily make character, but it certainly does reveal it.”
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John C. Maxwell
“You cannot kindle a fire in any other heart until it is burning within your own.”
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John C. Maxwell
“analogy: It is not the critic who counts, not the man who points out how the strong man stumbled, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly; who errs and comes short again and again; who knows the great enthusiasms, the great devotions, and spends himself in a worthy cause; who, at best, knows in the end the triumph of high achievement; and who, at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory nor defeat.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“The only way to change how you view life is to change who you are on the inside.”
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John C. Maxwell
“The Influence Factor—Do they influence others? The Capacity Factor—Do they have the potential to grow and develop? The Attitude Factor—Do they desire to grow and develop themselves? The Chemistry Factor—Do we like each other? The Passion Factor—Are they self-motivated? The Character Factor—Are they grounded? The Values Factor—Are our values compatible? The Teamwork Factor—Do they work well with others? The Support Factor—Do they add value to me? The Creative Factor—Can they find possibilities in impossibilities? The Option Factor—Can their contribution give me options? The 10 Percent Factor—Are they in the top 10 percent of those on our team?”
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John C. Maxwell
“Good thoughts and actions can never produce bad results; bad thoughts and actions can never produce good results.”
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John C. Maxwell
“Above all, don’t dwell on yesterday’s victory. If your focus is on what’s behind you rather than what’s ahead, you will crash.”
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John C. Maxwell
“we often place too much emphasis on making decisions and too little on managing the decisions we've already made.”
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John C. Maxwell
“The first important step in weathering failure is learning not to personalize it.”
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John C. Maxwell
“move up to another level in your career and personal life
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John C. Maxwell
“People change when they ... Hurt enough that they have to, Learn enough that they want to, and Receive enough that they are able to.”
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John C. Maxwell
