“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“Good attitudes among players do not guarantee a team’s success, but bad attitudes guarantee its failure.”
―
John C. Maxwell
“you have to experience a lot of failure to achieve success. And the more failure you go through, the higher your success."
―
John C. Maxwell
“as the challenge escalates, the need for teamwork elevates.”
―
John C. Maxwell
“Realize that the guys who criticize will minimize the guys whose enterprise rises above the guys who criticize and minimize.”
―
John C. Maxwell
“Real leadership is being the person others will gladly and confidently follow.”
―
John C. Maxwell
“Good leadership isn’t about advancing yourself. It’s about advancing your team.
―
John C. Maxwell
“It takes humility to seek feedback. It takes wisdom to understand it, analyze it and appropriately act on it.”
―
John C. Maxwell
“Cemetery communication: lots of people are out there, but nobody is listening.”
―
John C. Maxwell
“I will build a motorcar for the multitude. It will be large enough for the family but small enough for the individual to run and care for. It will be constructed of the best materials, by the best men to be hired, after the simplest designs that modern engineering can devise. But it will be so low in price that no man making a good salary will be unable to own one—and enjoy with his family the blessings of hours of pleasure in God’s great open spaces.”
―
John C. Maxwell
“Vision isn’t enough—it must be combined with venture. It is not enough to stare up the steps; we must step up the stairs.”
―
John C. Maxwell
“you can act your way into feeling long before you can feel your way into action. If you wait until you feel like doing something, you will likely never accomplish it.”
―
John C. Maxwell
“Nobody wants to be sold, but everyone wants to be helped.”
―
John C. Maxwell
