“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
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John C. Maxwell
“It is easier to move from failure to success in from excuses to success.”
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John C. Maxwell
“60 percent of all management problems are the result of faulty communications.”
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John C. Maxwell
“I always try to remember that I am a work in progress. When I maintain that perspective, I realize that I don’t have to be perfect. I don’t have to have it all together. I don’t need to try to have all the answers. And I don’t need to learn everything in a day. When I make a mistake, it’s not because I’m a failure or worthless. I just didn’t do something right because I still haven’t improved enough in some part of the process. And that motivates me to keep growing and improving. If I don’t know something, it’s an opportunity to try to improve in a new area.”
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John C. Maxwell
“People who make growth their goal—instead of a title, position, salary, or other external target—always have a future.”
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John C. Maxwell
“In the end, people are persuaded not by what we say, but by what they understand.”
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John C. Maxwell
“People of integrity expect to be believed. They also know time will prove them right and are willing to wait.”
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John C. Maxwell
“One of the quickest ways to gain credibility with an individual, a group, or an audience is to borrow it from someone who already has credibility with them.”
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John C. Maxwell
“We don’t get to pick our talents or IQ. But we do choose our character. In fact, we create it every time we make choices—to cop out or dig out of a hard situation, to bend the truth or stand under the weight of it, to take the easy money or pay the price.”
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John C. Maxwell
“Three words are essential to connect with others (1) brevity, (2) levity, and (3) repetition. Let me say that again!”
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John C. Maxwell
“The more you do to go beyond words, the greater the chance you will connect with people.”
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John C. Maxwell
“Dale Carnegie was a master at identifying potential leaders. Once asked by a reporter how he had managed to hire forty-three millionaires, Carnegie responded that the men had not been millionaires when they started working for him. They had become millionaires as a result. The reporter next wanted to know how he had developed these men to become such valuable leaders. Carnegie replied, “Men are developed the same way gold is mined. Several tons of dirt must be moved to get an ounce of gold. But you don’t go into the mine looking for dirt,” he added. “You go in looking for the gold.” That’s exactly the way to develop positive, successful people. Look for the gold, not the dirt; the good, not the bad. The more positive qualities you look for, the more you are going to find.”
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John C. Maxwell
“The unfortunate truth is that many of us, instead of offering total forgiveness, pray something like this Irish Prayer: May those who love us, love us; And those who don’t love us May God turn their hearts; And if He doesn’t turn their hearts, May He turn their ankles, So we’ll know them by their limping.
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John C. Maxwell
