“A good leader encourages followers to tell him what he needs to know, not what he wants to hear”
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John C. Maxwell
“There comes a special moment in everyone’s life, a moment for which that person was born.… When he seizes it… it is his finest hour.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“People may hear your words, but they feel your attitude.”
―
John C. Maxwell
“Connecting has a lot to do with letting who you are influence everything you do.”
―
John C. Maxwell
“In ancient China the people wanted security against the barbaric hordes to the north, so they built the great wall. It was so high they believed no one could climb over it and so thick nothing could break it down. They settled back to enjoy their security. During the first hundred years of the wall’s existence, China was invaded three times. Not once did the barbaric hordes break down the wall or climb over it. Each time they bribed a gatekeeper and then marched right through the gates. The Chinese were so busy relying on the walls of stone that they forgot to teach integrity to their children.”
―
John C. Maxwell
“Whom to Invite to Your Table As you bring people to your table to share ideas, be selective about whom you pick. Choose people who Understand the value of questions Desire the success of others Add value to others’ thoughts Are not threatened by others’ strengths Can emotionally handle quick changes in the conversation Understand their place of value at the table Bring out the best thinking in the people around them Have experienced success in the area under discussion Leave the table with a “we” attitude, not a “me” attitude”
―
John C. Maxwell
“The challenge of leadership is to create change and facilitate growth.”
―
John C. Maxwell
“Every human being has value, and every player on a team adds value to the team in some way.”
―
John C. Maxwell
“The Pareto Principle 20 percent of your priorities will give you 80 percent of your production IF you spend your time, energy, money, and personnel on the top 20 percent of your priorities.”
―
John C. Maxwell
“One of the great ironies of life is that if you give up your life, you gain it. If you help others, you benefit. If you lose yourself, you find yourself.”
―
John C. Maxwell
“many people are more comfortable with old problems than with new solutions.
―
John C. Maxwell
“When you give of yourself, it benefits you, the organization, and the receiver.”
―
John C. Maxwell
“I feel like one little fellow who knelt at the side of his bed, closed his eyes, and prayed, “God bless Mom. God bless Dad. God bless Grandma.” He said it the same way every time. But one night he added, “And please take care of yourself, God. ’Cause if anything happens to you, we’re all sunk!”
―
John C. Maxwell