“Leadership is more disposition than position—influence others from wherever you are.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“the strength of the team is impacted by its weakest link.”
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John C. Maxwell
“Connection provides the bridge between ‘this is how’ and ‘begin now.”
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John C. Maxwell
“Maturity is the ability to see and act on behalf of others. Immature people don’t see things from someone else’s point of view. They rarely concern themselves with what’s best for others. In many ways, they act like small children.”
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John C. Maxwell
“You can lead a horse to water, but you can’t make him drink.” That may be true. But it’s also true that you can feed a horse salt and make him thirsty.”
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John C. Maxwell
“The Norwegians have a saying that I think captures their attitude: "There is no such thing as bad weather, only bad clothing.
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John C. Maxwell
“The respect that leadership must have requires that one’s ethics be without question. A leader not only stays above the line between right and wrong, he stays well clear of the ‘gray areas.”
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John C. Maxwell
“What you are speaks so loudly that I can’t hear what you say.” —RALPH WALDO EMERSON”
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John C. Maxwell
“As people gain more authority, they often develop a lack of patience in listening to those under them. A deaf ear is the first indication of a closed mind.”
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John C. Maxwell
“I strongly encourage you to find a place to think and to discipline yourself to pause and use it, because it has the potential to change your life. It can help you to figure out what’s really important and what isn’t. As writer and Catholic priest Henri J. M. Nouwen observed, “When you are able to create a lonely place in the middle of your actions and concerns, your successes and failures slowly can lose some of their power over you.”
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John C. Maxwell
“A leader with confidence is a leader who brings out positive changes in people.”
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John C. Maxwell
“Los educadores toman algo simple y lo vuelven complicado. Los comunicadores toman algo complicado y lo hacen simple.
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John C. Maxwell
“There are really only three kinds of people. Those who don’t succeed, those who achieve success temporarily, and those who become and remain successful. Character is the only way to sustain success.”
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John C. Maxwell
