“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”

John C. Maxwell

“You learn resiliency and tenacity during tough assignments, not easy ones. When tough choices have to be made and results are difficult to achieve, leaders are forged.”

John C. Maxwell

“It’s better to have a great team with a weak dream than a great dream with a weak team. Your team must be the size of your dream.”

John C. Maxwell

“THE LAW OF COUNTABILITY Teammates Must Be Able to Count on Each Other When It Counts”

John C. Maxwell

“You must do right before you feel good.” 

John C. Maxwell

“Everything begins with a decision. Then, we have to manage that decision for the rest of your life.”

John C. Maxwell

“There isn’t anyone you couldn’t learn to love once you’ve heard their story.” —Fred Rogers”

John C. Maxwell

“Trying to get the right person in the right job can take a lot of time and energy. Let’s face it. Isn’t it easier for a leader to just put people where it is most convenient and get on with the work? Once again, this is an area where leaders’ desire for action works against them.”

John C. Maxwell

“What you believe identifies who you are.”

John C. Maxwell

“People must have affirmation and praise in order to maintain a high level of performance. Withholding negative or critical comments is not nearly as important as giving positive input through compliments and praise.”

John C. Maxwell

“If you are to become more sensitive, you must be willing to take a risk. Take the initiative to find a need and take action.”

John C. Maxwell

“EXAMPLES OF THE PARETO PRINCIPLE: TIME 20 percent of our time produces 80 percent of the results. COUNSELING 20 percent of the people take up 80 percent of our time. PRODUCTS 20 percent of the products bring in 80 percent of the profit. READING 20 percent of the book contains 80 percent of the content. JOB 20 percent of our work gives us 80 percent of our satisfaction. SPEECH 20 percent of the presentation produces 80 percent of the impact. DONATIONS 20 percent of the people will give 80 percent of the money. LEADERSHIP 20 percent of the people will make 80 percent of the decisions. PICNIC 20 percent of the people will eat 80 percent of the food!” 

John C. Maxwell

“Lazy people don’t succeed.”

John C. Maxwell

“Not realizing what you want is a problem of knowledge. Not pursuing what you want is a problem of motivation. Not achieving what you want is a problem of persistence.”

John C. Maxwell

“People who make growth their goal—instead of a title, position, salary, or other external target—always have a future.”

John C. Maxwell


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