“If you lead a team, start asking questions and really listening. Start valuing the contributions of your teammates ahead of your own. And remember that when the best idea wins, so does the entire team.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Our business in life is not to get ahead of others, but to get ahead of ourselves—to break our own records, to outstrip our yesterday by our today.”
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John C. Maxwell
“Tend to the people, and they will tend to the business.”
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John C. Maxwell
“John D. Rockefeller Jr. said, “I believe that every right implies a responsibility; every opportunity, an obligation; every possession, a duty.”
―
John C. Maxwell
“A team is a group of people who may not be equal in experience, talent, or education but in commitment.”
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John C. Maxwell
“The first key to greatness,” Socrates reminds us, “is to be in reality what we appear to be.”
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John C. Maxwell
“Good ideas must be shared, improved upon with the help of other good thinkers, and then they must be implemented and acted upon.”
―
John C. Maxwell
“People change when they ... Hurt enough that they have to, Learn enough that they want to, and Receive enough that they are able to.”
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John C. Maxwell
“If you always do what you've always done, then you will always get what you've always gotten.”
―
John C. Maxwell
“God uses people who fail—'cause there aren't any other kind around.”
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John C. Maxwell
“Have to sow excellent seeds to have an excellent life. Must start with sowing excellent thoughts.”
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John C. Maxwell
“Leadership is getting people to work for you when they are not obligated.” —Fred W. Smith”
―
John C. Maxwell
