“• Leaders gain credibility when they suffer with those they lead.”
―
John C. Maxwell
“«Uno no puede enemistarse con las personas e influir en ellas al mismo tiempo».”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“If a team is to reach its potential, each player must be willing to subordinate his personal goals to the good of the team.”
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John C. Maxwell
“The toughest thing about success is that you’ve got to keep on being a success. Talent is only a starting point in business. You’ve got to keep working that talent.”
―
John C. Maxwell
“What can a quote do for you? A quote is a powerful tool for our mind, our soul, our spirit.”
―
John C. Maxwell
“You are nothing unless it comes from your heart. Passion, caring, really looking to create excellence. If you perform functions only and go to work only to do processes, then you are effectively retired. And it scares me—most people I see, by age twenty-eight are retired.”
―
John C. Maxwell
“You have to be yourself while speaking someone else’s language.”
―
John C. Maxwell
“capítulo quinze A lei da vitória Líderes descobrem uma forma de a equipe vencer Você já pensou sobre o que diferencia os líderes que vencem dos que sofrem derrotas? O que é preciso para tornar uma equipe vencedora? É difícil identificar”
―
John C. Maxwell
“Experience isn’t the best teacher—evaluated experience is.”
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John C. Maxwell
“Realize that the guys who criticize will minimize the guys whose enterprise rises above the guys who criticize and minimize.”
―
John C. Maxwell
“Small disciplines repeated with consistency every day lead to great achievements gained slowly over time.”
―
John C. Maxwell
“Children now log about twenty-two thousand hours watching television by age nineteen, more than twice the time spent in school
―
John C. Maxwell
