“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“Earlier in my life, I have to admit, I was often guilty of this error. I wanted to take an idea from seed thought to solution before sharing it with anyone, even the people it would most impact. I did this both at work and at home. But over the years, I have learned that you can go much farther with a team than you can go alone.”
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John C. Maxwell
“Success in your work will be greatly increased if the 3 R’s (Requirements/ Return/Reward) are similar
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John C. Maxwell
“Until thought is linked with purpose there is no intelligent accomplishment.”
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John C. Maxwell
“Reward only finished work: It’s good to praise effort, but you should never reward it.
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John C. Maxwell
“When leaders learn and live good values, they make themselves more valuable and lift the value of other people. That is the foundation of positive leadership.”
―
John C. Maxwell
“If your face is going to “talk” for you anyway, you might as well have it communicate something positive.”
―
John C. Maxwell
“Success is peace of mind, which is a direct result of self-satisfaction in knowing you did your best to become the best that you are capable of becoming.”
―
John C. Maxwell
“You don't say how slim the odds are but rather how you can improve the odds.”
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John C. Maxwell
“A teacher affects eternity; he can never tell where his influence stops.”
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John C. Maxwell
“growth compounds and accelerates if you remain intentional about it.”
―
John C. Maxwell
“Every successful person is someone who failed, yet never regarded himself as a failure.”
―
John C. Maxwell
“What’s true for a teammate is also true for the leader: If you don’t grow, you gotta go.”
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John C. Maxwell
“There comes a special moment in everyone’s life, a moment for which that person was born.… When he seizes it… it is his finest hour.”
―
John C. Maxwell
“People who achieve their potential do so because they invest in themselves every day.”
―
John C. Maxwell
