“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”

John C. Maxwell

“What do the people closest to you value? Make a list of the most important people in your life-from home, work, church, hobbies, and so on. After making the list, write what each person values most. Then rate yourself on a scale of 1 (poorly) to 10 (excellently) on how well you relate to that person's values. If you can't articulate what someone values or you score lower than an 8 in relating to that person, spend more time with him or her to improve.”

John C. Maxwell

“Connecting has a lot to do with letting who you are influence everything you do.”

John C. Maxwell

“Example is not the main thing in influencing others . . . it is the only thing.”

John C. Maxwell

“The best way to become a person that others are drawn to is to develop qualities that we are attracted to in others.

John C. Maxwell

“When wealth is lost, nothing is lost; when health is lost, something is lost; when character is lost, all is lost.”

John C. Maxwell

“• Leaders gain credibility when they suffer with those they lead.”

John C. Maxwell

“Most of us think wonderful things about people, but they never know it. Too many of us tend to be tight-fisted with our praise. It’s of no value if all you do is think it; it becomes valuable when you impart it.”

John C. Maxwell

“And do something positive in your corner of the world.”

John C. Maxwell

“Everyone enjoys being inspired. But here’s the truth when it comes to personal growth: Motivation gets you going, but discipline keeps you growing. That’s the Law of Consistency. It doesn’t matter how talented you are. It doesn’t matter how many opportunities you receive. If you want to grow, consistency is key.”

John C. Maxwell

“Education makes all the difference.”

John C. Maxwell

“Don’t let your mandate come from the grumbling of the crowd. Get your cues from God and the mission He has given you.”

John C. Maxwell

“La mayoría de personas emplean más tiempo planeando sus vacaciones de verano que planeando sus vidas”

John C. Maxwell

“Most people want to feel a part of the experience,”

John C. Maxwell

“I’ve learned that if you want people to be impressed, you can talk about your successes; but if you want people to identify with you, it’s better to talk about your failures.”

John C. Maxwell


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