“Believe while others are doubting. Plan while others are playing. Study while others are sleeping. Decide while others are delaying. Prepare while others are daydreaming. Begin while others are procrastinating. Work while others are wishing. Save while others are wasting. Listen while others are talking. Smile while others are frowning. Commend while others are criticizing. Persist while others are quitting.”

“people who do not forgive are hurting themselves much more than they’re hurting others.”

“The first key to greatness,” Socrates reminds us, “is to be in reality what we appear to be.”

“Your mind will give back to you exactly what you put into it.”

“To be persuasive we must be believable; to be believable we must be credible; to be credible we must be truthful.”

“The more you do to go beyond words, the greater the chance you will connect with people.”

“believe leadership is servanthood. It’s my responsibility to make sure my people have what they need to succeed and get their work done.”

“Leadership is developed, not discovered. It’s a process.

“Tone, inflection, timing, volume, pacing—everything you do with your voice communicates something and has the potential to help you connect to or disconnect from others when you speak.”

“The Cost and Expectation of Leadership Leviticus 7:33–35 Aaron, like many leaders throughout history, received a divine calling. God chose Aaron and his sons to serve as Israel’s priests and charged them with carrying out rituals and sacrifices on behalf of all Israelites. Scripture gives meticulous detail to their ordination and calling. Their conduct was to be beyond reproach—and God made it crystal clear that failure to uphold His established guidelines would result in death. Numerous accounts in the Book of Leviticus demonstrate the high cost and expectation that goes with a holy calling to leadership positions. As the high priest, Aaron was the only one authorized to enter the Most Holy Place and appear before the very presence of God. The Lord set Aaron apart for his holy work. Despite his high calling, Aaron struggled with his authority and later caved in to the depraved wishes of the people. He failed at a crucial juncture and led Israel in a pagan worship service, an abomination that led to the deaths of many Israelites. Aaron had been set apart for God’s service, but he chose to live and lead otherwise. The failure of a leader usually results in consequences far more grave than the fall of a non-leader. On the day Aaron failed, “about three thousand men of the people fell [died]” (Ex. 32:28). When leaders fail, followers pay the price.”

“My Influence My life shall touch a dozen lives Before this day is done. Leave countless marks of good or ill, E’er sets the evening sun. This, the wish I always wish, The prayer I always pray; Lord, may my life help others’ lives It touches by the way.7”

“Most careers involve other people. You can have great academic intelligence and still lack social intelligence—the ability to be a good listener, to be sensitive toward others, to give and take criticism well.”

“People don’t learn from people they don’t value.”

“The Courage to Teach,” 

“¡Es más fácil avanzar del fracaso al éxito que de las excusas al éxito!”