“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“Each day is an unrepeatable miracle. Today will never happen again, so we must make it count.”
―
John C. Maxwell
“What do the people closest to you value? Make a list of the most important people in your life-from home, work, church, hobbies, and so on. After making the list, write what each person values most. Then rate yourself on a scale of 1 (poorly) to 10 (excellently) on how well you relate to that person's values. If you can't articulate what someone values or you score lower than an 8 in relating to that person, spend more time with him or her to improve.”
―
John C. Maxwell
“The bottom line in leadership isn’t how far we advance ourselves but how far we advance others.”
―
John C. Maxwell
“Success is peace of mind, which is a direct result of self-satisfaction in knowing you did your best to become the best that you are capable of becoming.”
―
John C. Maxwell
“LEADERS Initiate Lead; pick up phone and make contact Spend time planning anticipate problems Invest time with people Fill the calendar by priorities FOLLOWERS React Listen; wait for phone to ring Spend time living day-to-day; react to problems Spend time with people Fill the calendar by requests”
―
John C. Maxwell
“When values, thoughts, feelings, and actions are in alignment, a person becomes focused and his character is strengthened. That allows a leader to lead himself successfully.”
―
John C. Maxwell
“communication comes from the Latin word communis, meaning “common.”
―
John C. Maxwell
“usted se gana el corazón de las personas cuando les ayuda a crecer.”
―
John C. Maxwell
“Your ultimate goal as a leader should be to work hard enough and strategically enough that you have more than enough to give and share with others.”
―
John C. Maxwell
“Have patience. All things are difficult before they become easy.” —Saadi”
―
John C. Maxwell
“Success comes to those who have an entire mountain of gold that they continually mine, not those who find one nugget and try to live on it for fifty years. To become someone who can mine a lot of gold, you need to keep repeating the process of good thinking.”
―
John C. Maxwell
“If you want people to remember what you say, you need to say the right thing at the right moment in the right way!”
―
John C. Maxwell
“Your attitude colors every aspect of your life. It is like the mind's paintbrush.”
―
John C. Maxwell
