“I don’t know what your destiny will be, but one thing I know: The ones among you who will be really happy are those who have sought and found how to serve.” If you want to lead on the highest level, be willing to serve on the lowest.”
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John C. Maxwell
“Leaders see everything with a leadership bias. Their focus is on mobilizing people and leveraging resources to achieve their goals rather than on using their own individual efforts. Leaders who want to succeed maximize every asset and resource they have for the benefit of their organization. For that reason, they are continually aware of what they have at their disposal.”
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John C. Maxwell
“The real art of conversation is not only to say the right thing in the right place, but to leave unsaid the wrong thing at the tempting moment.”
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John C. Maxwell
“If you can't influence people, then they will not follow you. And if people won't follow, you are not a leader. That's the Law of Influence.”
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John C. Maxwell
“If people are prepared to be flexible, keep an open mind and learn, they will grow richer and richer through the changes.”
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John C. Maxwell
“experience alone does not add value to a life. It’s not necessarily experience that is valuable; it’s the insight people gain because of their experience
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John C. Maxwell
“I love the story of the salesman who sat looking through the window of a hotel restaurant. Outside raged a blinding snowstorm. “Do you think the roads will be clear enough in the morning to travel?” he asked his waiter. “That depends,” the waiter replied. “Are you on salary or commission?”
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John C. Maxwell
“The one thing you need to know about teamwork is that there is more than one thing you need to know about teamwork.”
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John C. Maxwell
“Mark Twain said, “We should be careful to get out of an experience all the wisdom that is in it—not like the cat that sits down on a hot stove lid. She will never sit down on a hot stove lid again—and that is well; but also she will never sit down on a cold one anymore.”
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John C. Maxwell
“If you do not connect with others, influence is out of the question.”
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John C. Maxwell
“Author Kenneth Blanchard says, “There’s a difference between interest and commitment. When you’re interested in doing something, you do it only when it’s convenient. When you’re committed to something, you accept no excuses, only results.” That’s what leaders do. They commit and follow through.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“«En el control de calidad no nos preocupa el producto, nos preocupa el proceso. Si el proceso es correcto, el producto está garantizado». Lo mismo se aplica a la integridad: garantiza la credibilidad.”
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John C. Maxwell
“Followers tell you what you want to hear. Leaders tell you what you need to hear.”
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John C. Maxwell
