“If you know something without having lived it, your audience experiences a credibility gap.”

“Creativity requires a willingness to look stupid.”

“Tell them how much you appreciate them.”

“Success is not measured by what you do compared to what others do, it is measured by what you do with the ability God gave you. Zig Ziglar”

“Give to others? Why? I have needs too” 

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Care without candor creates dysfunctional relationships. Candor without care creates distant relationships.”

“Everyone is important, but everyone isn’t equal. The person with greater experience, skill, and productivity in a given area is more important to the team in that area.”

“Nobody on his death bed ever said, ‘I wish I had spent more time on my business.”

“5. Each person’s leadership is best exercised in his or her area of giftedness (v. 31). When we discover our gifts, we will naturally lead in those areas where we are most productive, intuitive, comfortable, influential, and satisfied.”

“Inspirar a otros para hacer un mejor trabajo es el logro de un líder.”

“The greatest enemy of good thinking is busyness.”

“Las personas se están preparando para el éxito cuando deberían estarse preparando para el fracaso. Fracasar es mucho más común que triunfar; la pobreza está más generalizada que la riqueza; y la desilusión es más normal que los logros.”

“people don’t function like machines. They have feelings. They think. They have problems, hopes, and dreams. Though people can be managed, they would much rather be led. And when they are led, they perform at a much higher level.”

“When you realize that people treat you according to how they see themselves rather than how you really are, you are less likely to be affected by their behavior.”