“the strength of the team is impacted by its weakest link.”
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John C. Maxwell
“The measure of a leader is not the number of people who serve him but the number of people he serves.”
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John C. Maxwell
“what gets rewarded gets done. If you praise and honor the people who epitomize the values of the team, those values get embraced and upheld by other members of the team. There is no better reinforcement.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“If people are prepared to be flexible, keep an open mind and learn, they will grow richer and richer through the changes.”
―
John C. Maxwell
“How do I fit in my area or department? • How do all the departments fit into the organization? • Where does our organization fit in the market? • How is our market related to other industries and the economy?”
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John C. Maxwell
“Ideas have a short shelf life. You must act on them before the expiration date. World War I flying ace Eddie Rickenbacker said it all when he remarked, "I can give you a six-word formula for success: Thnk things through-then follow through.”
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John C. Maxwell
“communication comes from the Latin word communis, meaning “common.”
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John C. Maxwell
“Connecting has a lot to do with letting who you are influence everything you do.”
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John C. Maxwell
“Thinking for a Change shares the way that I think on a daily basis. My wife, Margaret, says it has more of my DNA than any of my other books.”
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John C. Maxwell
“Novelist Victor Hugo believed, "He who every morning plans the transactions of the day and follows out that plan carries a thread that will guide him through the labyrinth of the most busy life . . . But where no plan is laid, where the disposal of time is surrendered merely to the chance of incident, chaos will soon reign.”
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John C. Maxwell
“The truth is that leadership opportunities are plentiful and within reach of most people.”
―
John C. Maxwell
“You’re more likely to act yourself into feeling than feel yourself into action.”
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John C. Maxwell
“Leadership is influence—nothing more, nothing less. If you are being salt and light as Jesus commanded, then you have begun to obey God’s call to leadership.”
―
John C. Maxwell
