“A leader is great, not because of his or her power, but because of his or her ability to empower others.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“To succeed, you have to be open to problems. You have to be open to failure. And as you go up the ladder, you gain the right to get more problems.”

“There is no future in any job. The future lies in the person who holds the job.”

“Few things build a person up like affirmation. According to Webster’s New World Dictionary, Third College Edition (Simon and Schuster, 1991), the word affirm comes from ad firmare, which means “to make firm.” So when you affirm people, you make firm within them the things you see about them. Do that often enough, and the belief that solidifies within them will become stronger than the doubts they have about themselves.”

“capítulo quinze A lei da vitória Líderes descobrem uma forma de a equipe vencer Você já pensou sobre o que diferencia os líderes que vencem dos que sofrem derrotas? O que é preciso para tornar uma equipe vencedora? É difícil identificar”

“If you know something without having lived it, your audience experiences a credibility gap.”

“Most careers involve other people. You can have great academic intelligence and still lack social intelligence—the ability to be a good listener, to be sensitive toward others, to give and take criticism well.”

“Nunca niegues tu propia experiencia y convicciones por mantener la paz y la calma.

“5. Each person’s leadership is best exercised in his or her area of giftedness (v. 31). When we discover our gifts, we will naturally lead in those areas where we are most productive, intuitive, comfortable, influential, and satisfied.”

“People who wait for the one great opportunity often keep waiting.”

“Successful people do the things that unsuccessful people are unwilling to do

“with success come options. How we use those options reveals our character.”

“Influencing others is a matter of disposition, not position.”

“Productive leaders communicate the superiority and the benefits of their ideas.”