“Leadership has less to do with position than it does disposition.”
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John C. Maxwell
“Mark Twain said, “We should be careful to get out of an experience all the wisdom that is in it—not like the cat that sits down on a hot stove lid. She will never sit down on a hot stove lid again—and that is well; but also she will never sit down on a cold one anymore.”
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John C. Maxwell
“People don’t care how much you know until they know how much you care.”
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John C. Maxwell
“You can’t build a relationship with everybody in the room when you don’t care about anybody in the room.”
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John C. Maxwell
“The sum of all your thoughts comprises your overall attitude.”
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John C. Maxwell
“Your mission is to become better today than you were yesterday.”
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John C. Maxwell
“Nothing is easier than saying words. Nothing is harder than living them day after day.”
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John C. Maxwell
“If you wouldn't follow yourself, why should anyone else?”
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John C. Maxwell
“What can I say to get others involved around the table? How can I draw them in?”
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John C. Maxwell
“And you will have greater credibility with your leader if you admit your shortcomings and refrain from making excuses.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“I want to make a difference with people who want to make a difference, doing something that makes a difference.”
―
John C. Maxwell
