“Mark Twain said, “We should be careful to get out of an experience all the wisdom that is in it—not like the cat that sits down on a hot stove lid. She will never sit down on a hot stove lid again—and that is well; but also she will never sit down on a cold one anymore.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Any man worth his salt will stick up for what he believes right, but it takes a slightly bigger man to acknowledge instantly and without reservation that he is in error.”
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John C. Maxwell
“A person with a negative self-image will expect the worst, damage relationships, and find others who are similarly negative.”
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John C. Maxwell
“Muy a menudo los empleados esperan ser evaluados en base al esfuerzo que están poniendo en el trabajo, en vez de lo que están logrando.”
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John C. Maxwell
“The longest distance between two points is a shortcut.” That’s really true. For everything of value in life, you pay a price.”
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John C. Maxwell
“«Algunas veces no estan importante que tan fuerte usted reme el bote, sino que tan rápida es la corriente». —WARREN”
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John C. Maxwell
“The more you do to go beyond words, the greater the chance you will connect with people.”
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John C. Maxwell
“Everyone is important, but everyone isn’t equal. The person with greater experience, skill, and productivity in a given area is more important to the team in that area.”
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John C. Maxwell
“they all share the ability to connect visually, intellectually, emotionally, and verbally.”
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John C. Maxwell
“Don't let your learning lead to knowledge; let your learning lead to action.”
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John C. Maxwell
“how we view a person is reflected by how we treat a person.”
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John C. Maxwell
“Great leaders always seem to embody two seemingly disparate qualities. They are both highly visionary and highly practical.”
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John C. Maxwell
“A real decision is measured by the fact that you’ve taken a new action. If there’s no action, you haven’t truly decided.”
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John C. Maxwell
“• Leaders gain credibility when they suffer with those they lead.”
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John C. Maxwell
