“The emotion you continually feed is the one that will dominate your life.”
―
John C. Maxwell
“«Cuando uno hace que las personas se sientan seguras, importantes y apreciadas, no necesitan menospreciar a los demás para aparentar que ellas son mejores».”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“I believed that if you have the heart to make a difference, there is always an answer, but if you have a heart of indifference, there is never an answer.”
―
John C. Maxwell
“you must be able to take the new thing you’ve learned today and build upon what you learned yesterday to keep growing.”
―
John C. Maxwell
“Sometimes our light goes out but is blown into flame by another human being. Each of us owes deepest thanks to those who have rekindled this light.”
―
John C. Maxwell
“If your perception of and response to failure were changed, what would you attempt to achieve?”
―
John C. Maxwell
“5. Each person’s leadership is best exercised in his or her area of giftedness (v. 31). When we discover our gifts, we will naturally lead in those areas where we are most productive, intuitive, comfortable, influential, and satisfied.”
―
John C. Maxwell
“Cavett Roberts said: “If my people understand me, I’ll get their attention. If my people trust me, I’ll get their action.”
―
John C. Maxwell
“Major barriers to successful planning are fear of change, ignorance, uncertainty about the future, and lack of imagination.”
―
John C. Maxwell
“with success come options. How we use those options reveals our character.”
―
John C. Maxwell
“we often place too much emphasis on making decisions and too little on managing the decisions we've already made.”
―
John C. Maxwell
