“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“People naturally see themselves in the light of their intentions, but they measure others according to their actions.”
―
John C. Maxwell
“Paul the Apostle exhorted, “Do nothing out of selfish ambition or vain conceit, but in humility consider others better than yourselves. Each of you should look not only to your own interests, but also to the interests of others.” 74 Make a mental and emotional commitment to look out for the interests of others.”
―
John C. Maxwell
“Successful people do daily what unsuccessful people do occasionally. They practice daily disciplines. They implement systems for their personal growth. They make it a habit to maintain a positive attitude
―
John C. Maxwell
“Dont ever be impressed with goal setting; be impressed with goal getting. Reaching new goals and moving to a higher level of performance always requires change, and change feels awkward. But take comfort in the knowledge that if a change doesn't feel uncomfortable, then it's propably not really a change.”
―
John C. Maxwell
“How to prepare someone for leadership:
I do it.
I do it and you watch.
You do it and I watch.
You do it.
You do it and someone else watches.”
―
John C. Maxwell
“Learn to say 'no' to the good so you can say 'yes' to the best.”
―
John C. Maxwell
“St. Francis of Assisi said, “Start doing what is necessary; then do what is possible; and suddenly you are doing the impossible.”
―
John C. Maxwell
“The closest to perfection people ever come is when they write their resumes .”
―
John C. Maxwell
“Connect emotionally through facial expressions, laughter, and tears.”
―
John C. Maxwell
“«Algunas veces no estan importante que tan fuerte usted reme el bote, sino que tan rápida es la corriente». —WARREN”
―
John C. Maxwell
“You can’t change where you started, but you can change the direction you are going. It’s not what you are going to do, but it’s what you are doing now that counts.”
―
John C. Maxwell
