“LEADERS Initiate Lead; pick up phone and make contact Spend time planning anticipate problems Invest time with people Fill the calendar by priorities FOLLOWERS React Listen; wait for phone to ring Spend time living day-to-day; react to problems Spend time with people Fill the calendar by requests”
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John C. Maxwell
“ACCIDENTAL GROWTH INTENTIONAL GROWTH Plans to Start Tomorrow Insists on Starting Today Waits for Growth to Come Takes Complete Responsibility to Grow Learns Only from Mistakes Often Learns Before Mistakes Depends on Good Luck Relies on Hard Work Quits Early and Often Perseveres Long and Hard Falls into Bad Habits Fights for Good Habits Talks Big Follows Through Plays It Safe Takes Risks Thinks Like a Victim Thinks Like a Learner Relies on Talent Relies on Character Stops Learning after Graduation Never Stops Growing”
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John C. Maxwell
“KEY CONCEPT: Connecting begins when the other person feels valued.”
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John C. Maxwell
“A Jeff Danziger cartoon shows a company president announcing to his staff, “Gentlemen, this year the trick is honesty.” From one side of the conference table, a vice president gasps, “Brilliant.” Across the table, another VP mutters, “But so risky.”
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John C. Maxwell
“You cannot harvest life’s rewards without first planting seeds
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John C. Maxwell
“Nobody wants to be sold, but everyone wants to be helped.”
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John C. Maxwell
“The first step toward success is taken when you refuse to be a captive of the environment you first find yourself in.” —MARK CAINE”
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John C. Maxwell
“The first key to greatness,” Socrates reminds us, “is to be in reality what we appear to be.”
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John C. Maxwell
“How does a person become productive? Find your strength and then find someone who needs your strength.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Where success is concerned, people are not measured in inches, or pounds, or college degrees, or family background; they are measured by the size of their thinking.”
―
John C. Maxwell
