“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“Developing and maintaining integrity require constant attention. John Weston, chairman and CEO of Automatic Data Processing, Inc., says, “I`ve always tried to live with the following simple rule: Don`t do what you wouldn`t feel comfortable reading about in the newspapers the next day.” That`s a good standard all of us should keep.”
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John C. Maxwell
“Henry David Thoreau wrote, “One is not born into the world to do everything, but to do something.”
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John C. Maxwell
“People do not care how much you know until they know how much you care.”
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John C. Maxwell
“We feel unhappy and confused with our life when we don't do the focus or calling that God has on our life.”
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John C. Maxwell
“Just remember that if you’re not working at your game to the utmost of your ability, there will be someone out there somewhere with equal ability. And one day you’ll play each other, and he’ll have the advantage.”
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John C. Maxwell
“If your habits don't line up with your dream, then you need to either change your habits or change your dream”
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John C. Maxwell
“people don’t function like machines. They have feelings. They think. They have problems, hopes, and dreams. Though people can be managed, they would much rather be led. And when they are led, they perform at a much higher level.”
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John C. Maxwell
“If your perception of and response to failure were changed, what would you attempt to achieve?”
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John C. Maxwell
“When it comes to taking risks, I believe there are two kinds of people: those who don't dare try new things, and those who don't dare miss them.”
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John C. Maxwell
“Good leaders ask great questions that inspire others to dream more, think more, learn more, do more, and become more.”
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John C. Maxwell
“experience alone does not add value to a life. It’s not necessarily experience that is valuable; it’s the insight people gain because of their experience
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John C. Maxwell
“A young concert violinist was asked the secret of her success. She replied, “Planned neglect.” Then she explained, “When I was in school, there were many things that demanded my time. When I went to my room after breakfast, I made my bed, straightened the room, dusted the floor, and did whatever else came to my attention. Then I hurried to my violin practice. I found I wasn’t progressing as I thought I should, so I reversed things. Until my practice period was completed, I deliberately neglected everything else. That program of planned neglect, I believe, accounts for my success.”
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John C. Maxwell
“To succeed, you have to be open to problems. You have to be open to failure. And as you go up the ladder, you gain the right to get more problems.”
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John C. Maxwell
