“Most careers involve other people. You can have great academic intelligence and still lack social intelligence—the ability to be a good listener, to be sensitive toward others, to give and take criticism well.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Cemetery communication: lots of people are out there, but nobody is listening.”
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John C. Maxwell
“You could use the 80/20 rule. Give 80 percent of your effort to the top 20 percent (most important) activities. Another way is to focus on exceptional opportunities that promise a huge return. It comes down to this: give your attention to the areas that bear fruit.”
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John C. Maxwell
“If a man hasn’t discovered something he will die for, he isn’t fit to live.” —Martin Luther King Jr.”
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John C. Maxwell
“Don’t look—you might see. Don’t listen—you might hear. Don’t think—you might learn. Don’t make a decision—you might be wrong. Don’t walk—you might stumble. Don’t run—you might fall. Don’t live—you might die. I would like to add one more thought to this depressing list: Don’t change—you might grow.”
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John C. Maxwell
“REAL: relationships, equipping, attitude, and leadership.”
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John C. Maxwell
“People who make growth their goal—instead of a title, position, salary, or other external target—always have a future.”
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John C. Maxwell
“«En el control de calidad no nos preocupa el producto, nos preocupa el proceso. Si el proceso es correcto, el producto está garantizado». Lo mismo se aplica a la integridad: garantiza la credibilidad.”
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John C. Maxwell
“move up to another level in your career and personal life
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John C. Maxwell
“People do not care how much you know until they know how much you care.”
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John C. Maxwell
“there is no future in any job. The future lies in the man who holds the job.”
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John C. Maxwell
“Nobody wanders his or her way to a dream, and nobody achieves a dream by accident. Don't shortcut the process and risk cheating yourself out of your dream!”
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John C. Maxwell
