“They practice daily disciplines. They implement systems for their personal growth. They make it a habit to maintain a positive attitude. At the very least, these things keep their personal momentum going. At their very best, they make every day a masterpiece.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“La mayor parte de las personas buscan la excepción en vez de ser excepcionales.”
―
John C. Maxwell
“Small disciplines repeated with consistency every day lead to great achievements gained slowly over time.”
―
John C. Maxwell
“The main point is that it’s the speaker’s responsibility to bring energy to the audience and to work to activate them.”
―
John C. Maxwell
“Cartoonist Henri Arnold said, “The wise man questions himself, the fool others.”
―
John C. Maxwell
“The problem with the rat race is that even if you win, you’re still a rat.”
―
John C. Maxwell
“Good leadership isn’t about advancing yourself. It’s about advancing your team.
―
John C. Maxwell
“You must reject common thinking if you want to accomplish uncommon results.”
―
John C. Maxwell
“I remember looking at myself in the mirror one morning and thinking, I am not a handsome guy. What am I going to do with a face like this? Then I smiled. And I thought, That helps.”
―
John C. Maxwell
“You can’t take the team to the next level when you haven’t mastered the skills it takes to succeed on a personal level.”
―
John C. Maxwell
“Action is what converts human dreams into significance.”
―
John C. Maxwell
“People who think they’re leading but have no one following them are only taking a walk.”
―
John C. Maxwell
