“You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.”
―
John C. Maxwell
“Words are the currency of ideas and have the power to change the world.”
―
John C. Maxwell
“El lamento nos deja sin energía. No podemos construir sobre el lamento. El temor al futuro nos distrae y nos llena de aprensión.”
―
John C. Maxwell
“How do I identify the top 20 percent influencers/producers in my organization?” I suggest that you make a list of everyone in your company or department. Then ask yourself this question about each individual: “If this person takes a negative action against me or withdraws his or her support from me, what will the impact likely be?”
―
John C. Maxwell
“Winning teams have players who put the good of the team ahead of themselves. They want to play in their area of strength, but they’re willing to do what it takes to take care of the team. They are willing to sacrifice their role for the greater goal.”
―
John C. Maxwell
“Leaders see everything with a leadership bias. Their focus is on mobilizing people and leveraging resources to achieve their goals rather than on using their own individual efforts. Leaders who want to succeed maximize every asset and resource they have for the benefit of their organization. For that reason, they are continually aware of what they have at their disposal.”
―
John C. Maxwell
“It's not the position that makes the leader; it's the leader that makes the position. "
―
John C. Maxwell
“The whole idea of motivation is a trap. Forget motivation.
Just do it. Exercise, lose weight, test your blood sugar, or
whatever. Do it without motivation. And then, guess what?
After you start doing the thing, that's when the motivation
comes and makes it easy for you to keep on doing it.”
―
John C. Maxwell
“Believe in what you say. Then, live what you say. There is no greater credibility than conviction in action.”
―
John C. Maxwell
“The Constitution guarantees free speech, but it doesn’t guarantee listeners.”
―
John C. Maxwell
“The truth is that leadership opportunities are plentiful and within reach of most people.”
―
John C. Maxwell
“Above all, don’t dwell on yesterday’s victory. If your focus is on what’s behind you rather than what’s ahead, you will crash.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Your mission is to become better today than you were yesterday.”
―
John C. Maxwell
