“Efficiency is the foundation for survival. Effectiveness is the foundation of success.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“«Ayude a muchas personas a tener éxito, y usted también lo tendrá».”

“people who are busy rowing seldom have time to rock the boat.”

“You see, when our attitudes outdistance our abilities, even the impossible becomes possible.”

“Before you attempt to set things right, make sure you see things right.”

“You must have a long-range vision to keep you from being frustrated by short-range failures.”

“To succeed, you have to be open to problems. You have to be open to failure. And as you go up the ladder, you gain the right to get more problems.”

“If you don’t know how to add to others, then you probably subtract by default.”

“When you don’t want to change, you look for differences in others. When you are willing to change, you look for similarities.”

“People who lead for selfish reasons seek… Power: They love control and will continue to add value to themselves by reducing the value of others. Position: Titles are their ego food. They continually make sure that others feel their authority and know their rights as a leader. Money: They will use people and sell themselves for financial gain. Prestige: Their looking good is more important to them than their being and doing good.”

“Winning teams have players who put the good of the team ahead of themselves. They want to play in their area of strength, but they’re willing to do what it takes to take care of the team. They are willing to sacrifice their role for the greater goal.”

“people who do not forgive are hurting themselves much more than they’re hurting others.”

“If you want to be productive, you should try to learn to get joy from what gives the greatest return and discipline yourself to do those things.”

“The hero is the one with ideas.”