“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“People change when they ... Hurt enough that they have to, Learn enough that they want to, and Receive enough that they are able to.”
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John C. Maxwell
“I love the story of the salesman who sat looking through the window of a hotel restaurant. Outside raged a blinding snowstorm. “Do you think the roads will be clear enough in the morning to travel?” he asked his waiter. “That depends,” the waiter replied. “Are you on salary or commission?”
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John C. Maxwell
“Contrary to popular belief, I consider failure a necessity in business. If you're not failing at least five times a day, you're probably not doing enough. The more you do, the more you fail. The more you fail, the more you learn. The more you learn, the better you get. The operative word here is learn. If you repeat the same mistake two or three times, you are not learning from it. You must learn from your own mistakes and from the mistakes of others before you."
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John C. Maxwell
“When you give of yourself, it benefits you, the organization, and the receiver.”
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John C. Maxwell
“If your face is going to “talk” for you anyway, you might as well have it communicate something positive.”
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John C. Maxwell
“For the person trying to do everything alone, the game really is over. If you want to do something big, you must link up with others. One is too small a number to achieve greatness. That’s the Law of Significance.”
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John C. Maxwell
“El liderazgo es influencia, la habilidad de una persona de influenciar a otros para que sigan su dirección. Los líderes famosos siempre han sabido esto.”
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John C. Maxwell
“When leaders learn and live good values, they make themselves more valuable and lift the value of other people. That is the foundation of positive leadership.”
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John C. Maxwell
“• Leaders gain credibility when they suffer with those they lead.”
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John C. Maxwell
“Hold fast to dreams for when dreams go, Life is a barren field frozen with snow.”
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John C. Maxwell
“The measure of a great teacher isn’t what he or she knows; it’s what the students know.”
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John C. Maxwell
“If you know who you are, make the changes you must in order to learn and grow, and then give everything you've got to your dreams, you can achieve anything your heart desires.”
―
John C. Maxwell
“If you do not connect with others, influence is out of the question.”
―
John C. Maxwell
“Good thinking will improve your life. It will help you to become an achiever.”
―
John C. Maxwell
