“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“We don’t get to pick our talents or IQ. But we do choose our character. In fact, we create it every time we make choices—to cop out or dig out of a hard situation, to bend the truth or stand under the weight of it, to take the easy money or pay the price.”
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John C. Maxwell
“People who do not believe in themselves have trouble believing in others.”
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John C. Maxwell
“La motivación siempre es directamente proporcional al nivel de expectativa”
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John C. Maxwell
“Haga una lista de al menos cinco pero no más de diez metas.) Ahora identifique los que requerirán la participación o la cooperación de los demás. En estas actividades, su capacidad de liderazgo redundará en eficacia.
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John C. Maxwell
“The Situation Principle: Never let the situation mean more than the relationship.”
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John C. Maxwell
“as the challenge escalates, the need for teamwork elevates.”
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John C. Maxwell
“Helen Keller, author, speaker, and advocate for disabled persons, asserted,"Security is mostly a superstition. It does not exist in nature, nor do the children of men as a whole experience it. Avoiding danger is no safer in the long run than outright exposure. Life is either a daring adventure or nothing.”
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John C. Maxwell
“Your ultimate goal as a leader should be to work hard enough and strategically enough that you have more than enough to give and share with others.”
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John C. Maxwell
“What you make of life is up to you. You have all the tools and resources you need - what you do with them is up to you. The choice is yours. Stay mindful of your choices!”
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John C. Maxwell
“Leadership is getting people to work for you when they are not obligated.” —Fred W. Smith”
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John C. Maxwell
“Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent.”
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John C. Maxwell
“One of the ways Coach Wooden used to do that was to ask his players to acknowledge the skills and contributions of others. He told each player that if a teammate made a great pass or set a pick that allowed him to score, he should acknowledge the teammate on the way back down the court. One time a player asked, “Coach, if we do that, what if the teammate that made the assist isn’t looking?” Coach Wooden replied, “He will always be looking.” Coach knew that people look for and thrive on acknowledgment and appreciation.”
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John C. Maxwell
“The difference between average people and achieving people is their perception of and response to failure.”
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John C. Maxwell
