“People may hear your words, but they feel your attitude.”

“Coach John Wooden would not have asked, “Why is it so difficult to realize that others are more likely to listen to us if first we listen to them?”

“An unintentional life accepts everything and does nothing. An intentional life embraces only the things that will add to the mission of significance.”

“You have to be yourself while speaking someone else’s language.”

“One of the major keys to success is to keep moving forward on the journey, making the best of the detours and interruptions, turning adversity into advantage.”

“Hold fast to dreams for when dreams go, Life is a barren field frozen with snow.”

“Andrew Carnegie said, “As I grow older, I pay less attention to what men say. I just watch what they do.” Great”

“Learning to write is learning to think. You don’t know anything clearly unless you can state it in writing.”

“There are really only three kinds of people. Those who don’t succeed, those who achieve success temporarily, and those who become and remain successful. Character is the only way to sustain success.”

“An infant is born with a clenched fist; a man dies with an open hand. Life has a way of prying free the things we think are so important.”

“People naturally see themselves in the light of their intentions, but they measure others according to their actions.”

“You can lead a horse to water, but you can’t make him drink.” That may be true. But it’s also true that you can feed a horse salt and make him thirsty.”

“people knowledge is much more important than mere product knowledge.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“I’ve learned that if you want people to be impressed, you can talk about your successes; but if you want people to identify with you, it’s better to talk about your failures.”