“There’s a difference between hearing people and listening to them.”

John C. Maxwell

“KEY CONCEPT: Connecting begins when the other person feels valued.”

John C. Maxwell

“Major barriers to successful planning are fear of change, ignorance, uncertainty about the future, and lack of imagination.”

John C. Maxwell

“You lose the respect of the best when you don’t deal properly with the worst.”

John C. Maxwell

“application phase of the thinking process, land your ideas first with… Yourself: Landing an idea with yourself will give you integrity. People will buy into an idea only after they buy into the leader who communicates it. Before teaching any lesson, I ask myself three questions: “Do I believe it? Do I live it? Do I believe others should live it?” If I can’t answer yes to all three questions, then I haven’t landed it. Key Players: Let’s face it, no idea will fly if the influencers don’t embrace it. After all, they are the people who carry thoughts from idea to implementation. Those Most Affected: Landing thoughts with the people on the firing line will give you great insight. Those closest to changes that occur as a result of a new idea can give you a “reality read.” And that’s important, because sometimes even when you’ve diligently completed the process of creating a thought, shaping it, and stretching it with other good thinkers, you can still miss the mark.”

John C. Maxwell

“The bottom line in managing your emotions is that you should put others – not yourself – first in how you handle and process them. Whether you delay or display your emotions should not be for your own gratification. You should ask yourself, What does the team need? Not, What will make me feel better?”

John C. Maxwell

“Learning is defined as a change in behavior. You haven't learned a thing until you can take action and use it.”

John C. Maxwell

“THE DIFFERENCE THAT REALLY MAKES A DIFFERENCE”

John C. Maxwell

“The measure of a leader is not the number of people who serve him, but the number of people he serves.”

John C. Maxwell

“Elbert Hubbard said that the greatest mistake a person can make is to be afraid of making one.

John C. Maxwell

“You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.”

John C. Maxwell

“Warren Bennis and Bert Nanus say that “trust is the emotional glue that binds followers and leaders together.”

John C. Maxwell

“Maturity doesn’t come with age. It begins with the acceptance of responsibility.”

John C. Maxwell

“It’s about attitude.”

John C. Maxwell

“People change when they ... Hurt enough that they have to, Learn enough that they want to, and Receive enough that they are able to.”

John C. Maxwell


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