“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“Risk must be evaluated not by the fear it generates in you or the probability of your success, but by the value of the goal.”
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John C. Maxwell
“EXAMPLES OF THE PARETO PRINCIPLE: TIME 20 percent of our time produces 80 percent of the results. COUNSELING 20 percent of the people take up 80 percent of our time. PRODUCTS 20 percent of the products bring in 80 percent of the profit. READING 20 percent of the book contains 80 percent of the content. JOB 20 percent of our work gives us 80 percent of our satisfaction. SPEECH 20 percent of the presentation produces 80 percent of the impact. DONATIONS 20 percent of the people will give 80 percent of the money. LEADERSHIP 20 percent of the people will make 80 percent of the decisions. PICNIC 20 percent of the people will eat 80 percent of the food!”
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John C. Maxwell
“people with charisma possess an outward focus instead of an inward one. They pay attention to other people, and they desire to add value to them.”
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John C. Maxwell
“Coach John Wooden would not have asked, “Why is it so difficult to realize that others are more likely to listen to us if first we listen to them?”
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John C. Maxwell
“If I wanted to make a difference… Wishing for things to change wouldn’t make them change. Hoping for improvements wouldn’t bring them. Dreaming wouldn’t provide all the answers I needed. Vision wouldn’t be enough to bring transformation to me or others. Only by managing my thinking and shifting my thoughts from desire to deeds would I be able to bring about positive change. I needed to go from wanting to doing.”
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John C. Maxwell
“Nunca niegues tu propia experiencia y convicciones por mantener la paz y la calma.
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John C. Maxwell
“People need clear objectives set before them if they are to achieve anything of value.”
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John C. Maxwell
“Example is not the main thing in influencing others . . . it is the only thing.”
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John C. Maxwell
God commanded both male and female to have dominion (v. 27). Both men and women have been given the ability and authority to lead. Leadership is not gender specific.”
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John C. Maxwell
“A good leader encourages followers to tell him what he needs to know, not what he wants to hear.”
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John C. Maxwell
“Ideas have a short shelf life. You must act on them before the expiration date. World War I flying ace Eddie Rickenbacker said it all when he remarked, "I can give you a six-word formula for success: Thnk things through-then follow through.”
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John C. Maxwell
“Keep your thinking right and your business will be right. Zig Ziglar”
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John C. Maxwell
