“many people have produced great results who were not “qualified.”
―
John C. Maxwell
“The challenge of leadership is to create change and facilitate growth.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“You have to be yourself while speaking someone else’s language.”
―
John C. Maxwell
“Occasionally someone will ask me about how ego fits into the leadership equation. They’ll want to know what keeps a leader from having a huge ego. I think the answer lies in each leader’s pathway to leadership. If people paid their dues and gave their best in obscurity, ego is usually not a problem.”
―
John C. Maxwell
“Learn to say 'no' to the good so you can say 'yes' to the best.”
―
John C. Maxwell
“If you haven’t yet discovered and developed your style, study other communicators.”
―
John C. Maxwell
“We can change our whole life and the attitude of people around us simply by changing ourselves. —RUDOLF DREIKURS”
―
John C. Maxwell
“Life lived for tomorrow will always be a day away from being realized.”
―
John C. Maxwell
“the strength of the team is impacted by its weakest link.”
―
John C. Maxwell
