“Efficiency is the foundation for survival. Effectiveness is the foundation for success. It’s Not How Hard You Work; It’s How Smart You Work”

“Occasionally someone will ask me about how ego fits into the leadership equation. They’ll want to know what keeps a leader from having a huge ego. I think the answer lies in each leader’s pathway to leadership. If people paid their dues and gave their best in obscurity, ego is usually not a problem.”

“only secure leaders exhibit servanthood.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“«Algunas veces, hasta el mejor administrador se asemeja al muchacho que pasea un perro grande y espera a ver dónde quiere ir para llevarlo allá».”

“If you want to get ahead, leading up is much better than kissing up.”

“Humility is not denying your strengths. Humility is being honest about your weaknesses. All of us are a bundle of both great strengths and great weaknesses and humility is being able to be honest about both.”

“People need your influence, but it will not come through ‘lip syncing’ those you admire.”

“The Situation Principle: Never let the situation mean more than the relationship.”

“You'll never change your life until you change something you do daily. The secret of your success is found in your daily routine.”

“Change is inevitable. Growth is optional.”

“Improving your abilities in high-priority areas is always a good investment in yourself that will pay off in the long run.”

“If you don’t know how to add to others, then you probably subtract by default.”

“Effective teams have teammates who are constantly talking to one another.”

“Lo que usted es, es lo que usted atrae”. Eso es cierto”