“The best way to become a person that others are drawn to is to develop qualities that we are attracted to in others.

“Decide whether or not the goal is worth the risks involved. If it is, stop worrying.”

“The difference between average people and achieving people is their perception of and response to failure.”

“Small disciplines repeated with consistency every day lead to great achievements gained slowly over time.”

“When it comes to identifying a real leader, that task can be much easier. Don't listen to the claims of the person professing to be the leader. Don't examine his credentials. Don't check his title. Check his influence. The proof of leadership is found in the followers.

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“People who blame others for their failures never overcome them. They simply move from problem to problem. To reach your potential, you must continually improve yourself, and you can’t do that if you don’t take responsibility for your actions and learn from your mistakes.”

“La ansiedad y el temor son emociones debilitantes para el corazón humano, y también lo son las pérdidas. Pueden debilitarnos, encarcelarnos, paralizarnos, desalentarnos y enfermarnos. Para ser exitosos, necesitamos encontrar maneras de desatascarnos emocionalmente.”

“The number-one reason most people lose arguments is not because they’re wrong; it’s because they don’t know when to quit.”

“Our problems are no longer problems when we seek learning instead of leisure.”

“Winning teams have players who make things happen.”

“To lead any way other than by example, we send a fuzzy picture of leadership to others. If we work on improving ourselves first and make that our primary mission, then others are more likely to follow.”

“To succeed, you have to be open to problems. You have to be open to failure. And as you go up the ladder, you gain the right to get more problems.”

“capítulo quinze A lei da vitória Líderes descobrem uma forma de a equipe vencer Você já pensou sobre o que diferencia os líderes que vencem dos que sofrem derrotas? O que é preciso para tornar uma equipe vencedora? É difícil identificar”

“El poeta William Arthur Ward sugiere que la clave para el éxito es: Creer cuando otros dudan. Planificar mientras que los demás juegan. Estudiar cuando los demás duermen. Decidir cuando los demás postergan. Prepararse cuando los demás sueñan despiertos. Empezar cuando los demás lo dejan para otro día. Trabajar cuando los demás desean. Ahorrar cuando los demás desperdician. Escuchar cuando los demás hablan. Sonreír cuando los demás fruncen el ceño. Elogiar cuando los demás critican. Persistir cuando los demás se dan por vencidos.”