“Always touch a person's heart before you ask him for a hand.”

― John C. Maxwell

“Successful leaders are like icebergs. When you look at an iceberg, you see only about 10 percent of it, and the rest of it is hidden under the water. When you look at successful leaders, you see only a fraction of their lives. You see the part that looks really good, but there’s usually a lot that remains hidden that’s neither exciting nor glamorous.”

― John C. Maxwell

“People change when they ... Hurt enough that they have to, Learn enough that they want to, and Receive enough that they are able to.”

― John C. Maxwell

“Learn to be flexible. Thomas Jefferson once said, “In matters of principle, stand like a rock. In matters of taste, swim with the current.”

― John C. Maxwell

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

― John C. Maxwell

“A leader is one who knows the way, goes the way, and shows the way.” -John C. Maxwell”

― John C. Maxwell

“Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear”

― John C. Maxwell

“One of the great ironies of life is that if you give up your life, you gain it. If you help others, you benefit. If you lose yourself, you find yourself.”

― John C. Maxwell

“Have patience. All things are difficult before they become easy.” —Saadi”

― John C. Maxwell

“Influencing others is a matter of disposition, not position.”

― John C. Maxwell

“A teacher affects eternity; he can never tell where his influence stops.”

― John C. Maxwell

“I’ve learned that if you want people to be impressed, you can talk about your successes; but if you want people to identify with you, it’s better to talk about your failures.”

― John C. Maxwell

“leadership is really more art than science.”

― John C. Maxwell

“Nobody on his death bed ever said, ‘I wish I had spent more time on my business.”

― John C. Maxwell

“Since we tend to see ourselves primarily in light of our intentions, which are invisible to others,” said philosopher J. G. Bennett, “while we see others mainly in the light of their actions, which are all that’s visible to us, we have a situation in which misunderstanding and injustice are the order of the day.”

― John C. Maxwell


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