“Connection provides the bridge between ‘this is how’ and ‘begin now.”
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John C. Maxwell
“People who blame others for their failures never overcome them. They simply move from problem to problem. To reach your potential, you must continually improve yourself, and you can’t do that if you don’t take responsibility for your actions and learn from your mistakes.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“The Constitution guarantees free speech, but it doesn’t guarantee listeners.”
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John C. Maxwell
“If you want to be the best leader you can possibly be, no matter how much or how little natural leadership talent you possess, you need to become a serving leader.”
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John C. Maxwell
“When you give of yourself, it benefits you, the organization, and the receiver.”
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John C. Maxwell
“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
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John C. Maxwell
“St. Francis of Assisi said, “Start doing what is necessary; then do what is possible; and suddenly you are doing the impossible.”
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John C. Maxwell
“This helps me ‘keep the main thing, the main thing,’ since I am so easily distracted.” You may want to do something similar,
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John C. Maxwell
“Leadership is more than management. Leadership is: • People more than projects • Movement more than maintenance • Art more than science • Intuition more than formula • Vision more than procedure • Risk more than caution • Action more than reaction • Relationships more than rules • Who you are more than what you do If you want to influence others, then you must learn to lead.”
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John C. Maxwell
“Almost every man wastes part of his life in attempts to display qualities he does not possess.”
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John C. Maxwell
