“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”

― John C. Maxwell

“The Influence Factor—Do they influence others? The Capacity Factor—Do they have the potential to grow and develop? The Attitude Factor—Do they desire to grow and develop themselves? The Chemistry Factor—Do we like each other? The Passion Factor—Are they self-motivated? The Character Factor—Are they grounded? The Values Factor—Are our values compatible? The Teamwork Factor—Do they work well with others? The Support Factor—Do they add value to me? The Creative Factor—Can they find possibilities in impossibilities? The Option Factor—Can their contribution give me options? The 10 Percent Factor—Are they in the top 10 percent of those on our team?”

― John C. Maxwell

“I may not be able to change the world I see around me, but I can change what I see within me.”

― John C. Maxwell

“Ideas have a short shelf life. You must act on them before the expiration date. World War I flying ace Eddie Rickenbacker said it all when he remarked, "I can give you a six-word formula for success: Thnk things through-then follow through.”

― John C. Maxwell

“Speak up TODAY and say something positive. Even a tombstone will say something good about people when they are dead.”

― John C. Maxwell

“listener’s lean.”

― John C. Maxwell

“When you make a commitment, you create hope. When you keep a commitment, you create trust.”

― John C. Maxwell

“As Michel de Montaigne observed, “No wind favors him who has no destined port.”

― John C. Maxwell

“LEADERS Initiate Lead; pick up phone and make contact Spend time planning anticipate problems Invest time with people Fill the calendar by priorities FOLLOWERS React Listen; wait for phone to ring Spend time living day-to-day; react to problems Spend time with people Fill the calendar by requests”

― John C. Maxwell

“It takes humility to seek feedback. It takes wisdom to understand it, analyze it and appropriately act on it.”

― John C. Maxwell

“usted se gana el corazón de las personas cuando les ayuda a crecer.”

― John C. Maxwell

“Saying you believe in yourself will not guarantee your success, but saying you don't believe in yourself will guarantee your failure.”

― John C. Maxwell

“People must have affirmation and praise in order to maintain a high level of performance. Withholding negative or critical comments is not nearly as important as giving positive input through compliments and praise.”

― John C. Maxwell

“As Thomas Jefferson proclaimed, “In matters of fashion, swim with the current. In matters of conscience, stand like a rock.”

― John C. Maxwell

“walking slowly through the crowd.”

― John C. Maxwell


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