“«En el control de calidad no nos preocupa el producto, nos preocupa el proceso. Si el proceso es correcto, el producto está garantizado». Lo mismo se aplica a la integridad: garantiza la credibilidad.”
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John C. Maxwell
“We the uninformed, working for the inaccessible, are doing the impossible for the ungrateful!”
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John C. Maxwell
“Isn’t it strange how we must surrender being right in order to find what’s right, how humility enables us to be authentic, vulnerable, trustworthy, and intimate with others? People are open to those who are open to them.”
―
John C. Maxwell
“Everyone is a leader because everyone influences someone.”
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John C. Maxwell
“many people are more comfortable with old problems than with new solutions.
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John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“Few things will pay you bigger dividends in life than the time and trouble you take to understand people and build relationships
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John C. Maxwell
“Coach John Wooden would not have asked, “Why is it so difficult to realize that others are more likely to listen to us if first we listen to them?”
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John C. Maxwell
“you must be interested in finding the best way, not in having your own way.”
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John C. Maxwell
“The sum of all your thoughts comprises your overall attitude.”
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John C. Maxwell
“A good leader encourages followers to tell him what he needs to know, not what he wants to hear”
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John C. Maxwell
“Leadership is developed, not discovered. It’s a process.
―
John C. Maxwell
“Your attitude colors every aspect of your life. It is like the mind's paintbrush.”
―
John C. Maxwell
“How do you identify someone who needs encouragement? That person is breathing.
―
John C. Maxwell
