“Maturity is the ability to see and act on behalf of others

John C. Maxwell

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

John C. Maxwell

“There is a great deal of difference between knowing and understanding. You can know a lot about something and not really understand it.”

John C. Maxwell

“In 1997,I wrote a book called The Success Journey. It offers an overview on what it means to be successful. In it I define success in these terms: Knowing your purpose in life Growing to reach your potential Sowing seeds that benefit others”

John C. Maxwell

“The greatest obstacle to discovery is not ignorance. It is the illusion of knowledge.”

John C. Maxwell

“One of the greatest problems people have with failure is that they are too quick to judge isolated situations in their lives and label them as failures. Instead, they need to keep the bigger picture in mind.”

John C. Maxwell

“1. Watch the news together. Select one crisis and answer the question: If I was in charge of this what would I do? List solution-steps they could take. 2. Groom the optimist in them. Have them read and listen to positive books and tapes. Feed them with big ideas from great people. 3. Have them write out their dreams. Then, have them list their skills and talents. Do any match? Ask them what they would do if they had no fear of failure. 4. Go with them to interview a visionary leader. Ask that leader how they think about problems. How do they perceive opportunities? 5. Discuss current events each week. Ask them to identify one burden or problem”

John C. Maxwell

“Seven Steps to Success 1) Make a commitment to grow daily. 2) Value the process more than events. 3) Don't wait for inspiration. 4) Be willing to sacrifice pleasure for opportunity. 5) Dream big. 6) Plan your priorities. 7) Give up to go up.”

John C. Maxwell

“If the reaction is worse than the action, the problem usually increases. If the reaction is less than the action, the problem usually decreases.”

John C. Maxwell

“How do you identify someone who needs encouragement? That person is breathing.

John C. Maxwell

“A great dream with a bad team is nothing more than a nightmare.”

John C. Maxwell

“Our problems are no longer problems when we seek learning instead of leisure.”

John C. Maxwell

“I feel like one little fellow who knelt at the side of his bed, closed his eyes, and prayed, “God bless Mom. God bless Dad. God bless Grandma.” He said it the same way every time. But one night he added, “And please take care of yourself, God. ’Cause if anything happens to you, we’re all sunk!”

John C. Maxwell

“It is true: most people are more satisfied with old problems than committed to finding new solutions.”

John C. Maxwell

“John Callen: “La habilidad más buscada, desde director general hasta el menor puesto, es la habilidad de comunicarse con la gente. La persona que pueda hacerlo en los negocios siempre será solicitada”

John C. Maxwell


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