“capítulo quinze A lei da vitória Líderes descobrem uma forma de a equipe vencer Você já pensou sobre o que diferencia os líderes que vencem dos que sofrem derrotas? O que é preciso para tornar uma equipe vencedora? É difícil identificar”
―
John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“A real decision is measured by the fact that you’ve taken a new action. If there’s no action, you haven’t truly decided.”
―
John C. Maxwell
“The unfortunate truth is that many of us, instead of offering total forgiveness, pray something like this Irish Prayer: May those who love us, love us; And those who don’t love us May God turn their hearts; And if He doesn’t turn their hearts, May He turn their ankles, So we’ll know them by their limping.
―
John C. Maxwell
“An unintentional life accepts everything and does nothing. An intentional life embraces only the things that will add to the mission of significance.”
―
John C. Maxwell
“You cannot change your destination overnight, but you can change your direction overnight.” —Jim Rohn”
―
John C. Maxwell
“Most people’s natural inclination is to judge themselves according to their best qualities while they measure others by their worst. As a result, they point to areas where their teammates need to grow. But the truth is that every person is responsible for his own growth first.”
―
John C. Maxwell
“The first step toward success is taken when you refuse to be a captive of the environment you first find yourself in.” —MARK CAINE”
―
John C. Maxwell
“Nothing of significance was ever achieved without people working together.”
―
John C. Maxwell
“Saying you believe in yourself will not guarantee your success, but saying you don't believe in yourself will guarantee your failure.”
―
John C. Maxwell
“People must have affirmation and praise in order to maintain a high level of performance. Withholding negative or critical comments is not nearly as important as giving positive input through compliments and praise.”
―
John C. Maxwell
“Muy a menudo los empleados esperan ser evaluados en base al esfuerzo que están poniendo en el trabajo, en vez de lo que están logrando.”
―
John C. Maxwell
“If you don't have influence, you will never be able to lead others.”
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John C. Maxwell
“How do I fit in my area or department? • How do all the departments fit into the organization? • Where does our organization fit in the market? • How is our market related to other industries and the economy?”
―
John C. Maxwell
