“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“The greatest day in your life and mine is when we take total responsibility for our attitudes. That's the day we truly grow up.”
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John C. Maxwell
“The way I like to measure greatness is . . . How many people can you make want to be better?” —WILL SMITH”
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John C. Maxwell
“The bottom line in managing your emotions is that you should put others – not yourself – first in how you handle and process them. Whether you delay or display your emotions should not be for your own gratification. You should ask yourself, What does the team need? Not, What will make me feel better?”
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John C. Maxwell
“There's a world of difference between a person who has a big problem and a person who makes a problem big.”
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John C. Maxwell
“Nobody wants to be sold, but everyone wants to be helped.”
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John C. Maxwell
“It is easier to move from failure to success in from excuses to success.”
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John C. Maxwell
“Words are the currency of ideas and have the power to change the world.”
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John C. Maxwell
“If you wait until you feel like doing something, you will likely never accomplish it.”
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John C. Maxwell
“Marriage, like any long-term relationship, requires us to . . . wade through a few things that are difficult. work for many things that are needed. wait on some things that take time. watch out for those things that can be harmful. wave good-bye to personal things that are selfish.”
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John C. Maxwell
“If you can't influence people, then they will not follow you. And if people won't follow, you are not a leader. That's the Law of Influence.”
―
John C. Maxwell
“People say there are two great days in a person’s life: the day you were born and the day you discover why
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John C. Maxwell
“Eleanor Roosevelt commented, "Life is like a parachute jump; you've got to get it right the first time.”
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John C. Maxwell
“Why worry about things you can't control when you can keep yourself busy controlling the things that depend on you?”
―
John C. Maxwell
