“One of the major keys to success is to keep moving forward on the journey, making the best of the detours and interruptions, turning adversity into advantage.”
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John C. Maxwell
“Leadership is not about titles, positions or flowcharts. It is about one life influencing another.”
―
John C. Maxwell
“The number-one reason most people lose arguments is not because they’re wrong; it’s because they don’t know when to quit.”
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John C. Maxwell
“As people gain more authority, they often develop a lack of patience in listening to those under them. A deaf ear is the first indication of a closed mind.”
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John C. Maxwell
“John Callen: “La habilidad más buscada, desde director general hasta el menor puesto, es la habilidad de comunicarse con la gente. La persona que pueda hacerlo en los negocios siempre será solicitada”
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John C. Maxwell
“You are nothing unless it comes from your heart. Passion, caring, really looking to create excellence. If you perform functions only and go to work only to do processes, then you are effectively retired. And it scares me—most people I see, by age twenty-eight are retired.”
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John C. Maxwell
“En lugar de compararse con otros, enfóquese en ser lo mejor que pueda ser.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“When was the last time you did something for the first time?”
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John C. Maxwell
“what gets rewarded gets done. If you praise and honor the people who epitomize the values of the team, those values get embraced and upheld by other members of the team. There is no better reinforcement.”
―
John C. Maxwell
“It’s easier to move from failure to success than from excuses to success.”
―
John C. Maxwell
