“People may hear your words, but they feel your attitude.”
―
John C. Maxwell
“The real art of conversation is not only to say the right thing in the right place, but to leave unsaid the wrong thing at the tempting moment.”
―
John C. Maxwell
“You can’t build a relationship with everybody in the room when you don’t care about anybody in the room.”
―
John C. Maxwell
“Even the choicest words lose their power when they are used to overpower.”
―
John C. Maxwell
“The effectiveness of your work will never rise above your ability to lead and influence others. You cannot produce consistently on a level higher than your leadership. In other words, your leadership skills determine the level of your success-and the success of those who work around you.”
―
John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“I’ve learned that if you want people to be impressed, you can talk about your successes; but if you want people to identify with you, it’s better to talk about your failures.”
―
John C. Maxwell
“Success in your work will be greatly increased if the 3 R’s (Requirements/ Return/Reward) are similar
―
John C. Maxwell
“Sometimes we are afraid because success puts pressure on us to continue to succeed.”
―
John C. Maxwell
“If you want to be productive, you should try to learn to get joy from what gives the greatest return and discipline yourself to do those things.”
―
John C. Maxwell
“Great people talk about ideas, average people talk about themselves, and small people talk about others”
―
John C. Maxwell
“Are we quick to respond to others’ needs? Do we run from problems or face them? Do we talk more about bad news or good news? Do we give people the benefit of the doubt, or do we assume the worst?
―
John C. Maxwell
