“The bottom line in leadership isn't how far we advance ourselves but how far we advance others.”
―
John C. Maxwell
“There's a world of difference between a person who has a big problem and a person who makes a problem big.”
―
John C. Maxwell
“Even the choicest words lose their power when they are used to overpower.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“the most important relationship you will ever have is with yourself. You’ve got to be your own best friend first.”
―
John C. Maxwell
“If you don't have influence, you will never be able to lead others.”
―
John C. Maxwell
“Every person has a longing to be significant, to make a contribution, to be a part of something noble and purposeful.”
―
John C. Maxwell
“It is true: most people are more satisfied with old problems than committed to finding new solutions.”
―
John C. Maxwell
“Saying you believe in yourself will not guarantee your success, but saying you don't believe in yourself will guarantee your failure.”
―
John C. Maxwell
“If you talk to a man in the language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.”
―
John C. Maxwell
“People don't care how much you know until they know how much you care.”
―
John C. Maxwell
“what gets rewarded gets done. If you praise and honor the people who epitomize the values of the team, those values get embraced and upheld by other members of the team. There is no better reinforcement.”
―
John C. Maxwell
“Nada es un mayor impedimento para estar en buenos términos con los demás que no sentirse tranquilo con uno mismo”
―
John C. Maxwell
