“To lead yourself, use your head; to lead others, use your heart.”

“The greatest enemy of good thinking is busyness.”

“Jim Sundberg says, “Discover your uniqueness; then discipline yourself to develop it.”

“When values, thoughts, feelings, and actions are in alignment, a person becomes focused and his character is strengthened. That allows a leader to lead himself successfully.”

“You have to be yourself while speaking someone else’s language.”

“El lamento nos deja sin energía. No podemos construir sobre el lamento. El temor al futuro nos distrae y nos llena de aprensión.”

“Good thoughts and actions can never produce bad results; bad thoughts and actions can never produce good results.”

“There is a great deal of difference between knowing and understanding. You can know a lot about something and not really understand it.”

“Elbert Hubbard said that the greatest mistake a person can make is to be afraid of making one.

“Four Unpardonable Sins of a Communicator”: being unprepared, uncommitted, uninteresting, or uncomfortable.”

“Leaders see everything with a leadership bias. Their focus is on mobilizing people and leveraging resources to achieve their goals rather than on using their own individual efforts. Leaders who want to succeed maximize every asset and resource they have for the benefit of their organization. For that reason, they are continually aware of what they have at their disposal.”

“Care without candor creates dysfunctional relationships. Candor without care creates distant relationships.”

“The closest to perfection people ever come is when they write their resumes .”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“The Constitution guarantees free speech, but it doesn’t guarantee listeners.”