“Haga una lista de al menos cinco pero no más de diez metas.) Ahora identifique los que requerirán la participación o la cooperación de los demás. En estas actividades, su capacidad de liderazgo redundará en eficacia.

“Fellas, things are going to change. I know how bad DeMatha’s teams have been during these last few years, but that’s over with. We’re going to win at DeMatha and we’re going to build a tradition of winning. Starting right now . . . But let me tell you how we’re going to do it. We’re going to outwork every team we ever play . . . With a lot of hard work and discipline and dedication, people are going to hear about us and respect us, because DeMatha will be a winner.”

“If you keep your mind active, regularly take on mental challenges, and continually think abuot the right things, you will develop the disciplined thinking that will help you with whatever you endeavor to do.”

“Hundreds can talk for one who can think, but thousands can think for one who can see.”

“Successful people do the things that unsuccessful people are unwilling to do

“La mayor parte de las personas buscan la excepción en vez de ser excepcionales.”

“Crisis doesn’t necessarily make character, but it certainly does reveal it. Adversity is a crossroads that makes a person choose one of two paths: character or compromise. Every time he chooses character, he becomes stronger, even if that choice brings negative consequences.”

“Los administradores pueden mantener el rumbo, pero no pueden cambiarlo. Para cambiar el rumbo de las personas, se necesita influencia.”

“Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude.”

“People can be in the same place sharing the same experience at the same time, but they can walk away from it having seen very different things.”

“Every time you speak to people, give them something to feel, something to remember, and something to do.”

“The best way to become a person that others are drawn to is to develop qualities that we are attracted to in others.”

“THE LAW OF COUNTABILITY Teammates Must Be Able to Count on Each Other When It Counts”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Nobody wants to be sold, but everyone wants to be helped.”