“60 percent of all management problems are the result of faulty communications.”
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John C. Maxwell
“The more you do to go beyond words, the greater the chance you will connect with people.”
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John C. Maxwell
“A good leader is a person who takes a little more than his share of the blame and a little less than his share of the credit.”
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John C. Maxwell
“Your mind will give back to you exactly what you put into it.”
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John C. Maxwell
“As long as you are hanging around amateurs, you will think like an amateur, and you will not improve your skills.”
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John C. Maxwell
“If you wait until you can do everything for everybody, instead of something for somebody, you’ll end up not doing anything for anybody.”
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John C. Maxwell
“Learn to say 'no' to the good so you can say 'yes' to the best.”
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John C. Maxwell
“people with charisma possess an outward focus instead of an inward one. They pay attention to other people, and they desire to add value to them.”
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John C. Maxwell
“William A. Hewitt, Chairman of Deere and Company, says, “To be a leader you must preserve all through your life the attitude of being receptive to new ideas. The quality of leadership you will give will depend upon your ability to evaluate new ideas, to separate change for the sake of change from change for the sake of me.”
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John C. Maxwell
“Jim Sundberg says, “Discover your uniqueness; then discipline yourself to develop it.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Cartoonist Henri Arnold said, “The wise man questions himself, the fool others.”
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John C. Maxwell
“Stay focused instead of getting offended or off track by others.”
―
John C. Maxwell
