“V. Gilbert Beers says, “A person of integrity is one who has established a system of values against which all of life is judged.” Integrity is not what we do so much as who we are. And who we are, in turn, determines what we do.
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear”
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John C. Maxwell
“A good leader is a person who takes a little more than his share of the blame and a little less than his share of the credit.”
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John C. Maxwell
“«Decida qué hacer y hágalo; decida qué no hacer y no lo haga». La evaluación de prioridades, sin embargo, no es tan sencilla. Muchas veces las opciones no son blancas o negras, sino de muchos tonos grises. He descubierto que lo último que uno sabe es qué debe”
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John C. Maxwell
“Laughing is the quickest way to get up and get going again when you’ve been knocked down. Failing Forward”
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John C. Maxwell
“There’s only one thing more contagious than a good attitude—and that’s a bad attitude.”
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John C. Maxwell
“If you tend to focus on the particular events in your life, try to put things into perspective. When you do, you'll be able to share the philosophy of someone such as the apostle Paul, who was able to say, "I have learned in whatever state I am, to be content."3 And that was saying a lot, considering that Paul had been shipwrecked, whipped, beaten, stoned, and imprisoned. Throughout everything, his faith enabled him to maintain perspective. He realized that as long as he was doing what he was supposed to do, his being labeled success or failure by others really didn't matter.”
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John C. Maxwell
“To succeed, you have to be open to problems. You have to be open to failure. And as you go up the ladder, you gain the right to get more problems.”
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John C. Maxwell
“Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent.”
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John C. Maxwell
“The ability to connect with others begins with understanding the value of people.”
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John C. Maxwell
“People don't care how much you know until they know how much you care.”
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John C. Maxwell
“We cannot become what we need by remaining what we are.”
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John C. Maxwell
“Nothing much happens without a dream. For something really great to happen, it takes a really great dream.”
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John C. Maxwell
“It doesn’t matter how much milk you spill as long as you don’t lose your cow!”
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John C. Maxwell