“Attitude is one of the most contagious qualities a human being possesses.”
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John C. Maxwell
“The Situation Principle: Never let the situation mean more than the relationship.”
―
John C. Maxwell
“To achieve your dreams, you must embrace adversity and make failure a regular part of your life. If you're not failing, you're probably not really moving forward.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“what gets rewarded gets done. If you praise and honor the people who epitomize the values of the team, those values get embraced and upheld by other members of the team. There is no better reinforcement.”
―
John C. Maxwell
“Charles Schwab: Be friends with everybody. When you have friends you will know there is somebody who will stand by you. You know the old saying, that if you have a single enemy you will find him everywhere. It doesn’t pay to make enemies. Lead the life that will make you kind and friendly to everyone about you, and you will be surprised what a happy life you will live.”
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John C. Maxwell
“Warren Bennis and Bert Nanus say that “trust is the emotional glue that binds followers and leaders together.”
―
John C. Maxwell
“Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent.”
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John C. Maxwell
“Good thoughts and actions can never produce bad results; bad thoughts and actions can never produce good results.”
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John C. Maxwell
“Being heard is so close to being loved, that for the average person, they are almost indistinguishable.”
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John C. Maxwell
“If the only tool you have is a hammer, you tend to see every problem as a nail.”
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John C. Maxwell
“«En el control de calidad no nos preocupa el producto, nos preocupa el proceso. Si el proceso es correcto, el producto está garantizado». Lo mismo se aplica a la integridad: garantiza la credibilidad.”
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John C. Maxwell
“Individuals score points, but teams win games. In The 17 Indisputable Laws of Teamwork, individuals will learn how to score more points so their teams will win more games.”
―
John C. Maxwell
“Disappointment comes when reality falls short of our expectations. But nothing falls short of God’s expectations because He knows everything.”
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John C. Maxwell
“capítulo quinze A lei da vitória Líderes descobrem uma forma de a equipe vencer Você já pensou sobre o que diferencia os líderes que vencem dos que sofrem derrotas? O que é preciso para tornar uma equipe vencedora? É difícil identificar”
―
John C. Maxwell
