“I’ve learned that if you want people to be impressed, you can talk about your successes; but if you want people to identify with you, it’s better to talk about your failures.”

John C. Maxwell

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

John C. Maxwell

“The greatest day in your life and mine is when we take total responsibility for our attitudes. That's the day we truly grow up.”

John C. Maxwell

“If you know something without having lived it, your audience experiences a credibility gap.”

John C. Maxwell

“Connection provides the bridge between ‘this is how’ and ‘begin now.”

John C. Maxwell

“«La mayoría ve los obstáculos; pocos ven los objetivos; la historia registra el éxito de los últimos, mientras que el olvido es la recompensa de los primeros».

John C. Maxwell

“Mark Twain said, “We should be careful to get out of an experience all the wisdom that is in it—not like the cat that sits down on a hot stove lid. She will never sit down on a hot stove lid again—and that is well; but also she will never sit down on a cold one anymore.”

John C. Maxwell

“Everyone enjoys being inspired. But here’s the truth when it comes to personal growth: Motivation gets you going, but discipline keeps you growing. That’s the Law of Consistency. It doesn’t matter how talented you are. It doesn’t matter how many opportunities you receive. If you want to grow, consistency is key.”

John C. Maxwell

“Nunca niegues tu propia experiencia y convicciones por mantener la paz y la calma.

John C. Maxwell

“I don’t know what your destiny will be, but one thing I know: The ones among you who will be really happy are those who have sought and found how to serve.” If you want to lead on the highest level, be willing to serve on the lowest.”

John C. Maxwell

“Your mission is to become better today than you were yesterday.”

John C. Maxwell

“the entire population of the world—with one minor exception—is composed of others.”

John C. Maxwell

“One of the reasons people don’t achieve their dreams is that they desire to change their results without changing their thinking.”

John C. Maxwell

“The reality is that you will never get much done unless you go ahead and do it before you are ready.”

John C. Maxwell

“Your attitude colors every aspect of your life. It is like the mind’s paintbrush.”

John C. Maxwell


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