“When you give of yourself, it benefits you, the organization, and the receiver.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“next time you feel ready to conform to popular thinking on an issue, stop and think.”
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John C. Maxwell
“God uses people who fail—'cause there aren't any other kind around.”
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John C. Maxwell
“Your life today is a result of your thinking yesterday. Your life tomorrow will be determined by what you think today.”
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John C. Maxwell
“Do not take the agenda that someone else has mapped out for your life.”
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John C. Maxwell
“Irresponsible leaders have a “me first” attitude and use their position for personal benefit.”
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John C. Maxwell
“My friend Nancy Dornan says, “The longest distance between two points is a shortcut.” That’s really true. For everything of value in life, you pay a price. As you desire to grow in a particular area, figure out what it will really take, including the price, and then determine to pay it.”
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John C. Maxwell
“President Abraham Lincoln said, “Nearly all men can stand adversity, but if you want to test a man’s character, give him power.”
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John C. Maxwell
“60 percent of all management problems are the result of faulty communications.”
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John C. Maxwell
“You have not lived today until you have done something for someone who can never repay you.”
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John C. Maxwell
“UCLA basketball coach John Wooden told players who scored to give a smile, wink, or nod to the player who gave them a good pass. “What if he’s not looking?” asked a team member. Wooden replied, “I guarantee he’ll look.” Everyone values encouragement and looks for it.”
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John C. Maxwell
