“If you want people to remember what you say, you need to say the right thing at the right moment in the right way!”
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John C. Maxwell
“You can't move people to action unless you first move them with emotion.... The heart comes before the head.”
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John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
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John C. Maxwell
“Crisis doesn’t necessarily make character, but it certainly does reveal it. Adversity is a crossroads that makes a person choose one of two paths: character or compromise. Every time he chooses character, he becomes stronger, even if that choice brings negative consequences.”
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John C. Maxwell
“Some people want to put restrictions on themselves according to their talent, intelligence, or experience. Others worry about their age. But with God, one person can always make a difference, regardless of circumstances or situation. And age means nothing to Him. When Jesus fed the five thousand, a boy provided the loaves and fishes (John 6:1-13). And in the case of Noah, when it began to rain and he entered the ark, he was six hundred years old! You’re never too old—or too young—to make a difference for God.”
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John C. Maxwell
“Successful people are good in four areas: relationships, equipping, attitude, and leadership
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John C. Maxwell
“application phase of the thinking process, land your ideas first with… Yourself: Landing an idea with yourself will give you integrity. People will buy into an idea only after they buy into the leader who communicates it. Before teaching any lesson, I ask myself three questions: “Do I believe it? Do I live it? Do I believe others should live it?” If I can’t answer yes to all three questions, then I haven’t landed it. Key Players: Let’s face it, no idea will fly if the influencers don’t embrace it. After all, they are the people who carry thoughts from idea to implementation. Those Most Affected: Landing thoughts with the people on the firing line will give you great insight. Those closest to changes that occur as a result of a new idea can give you a “reality read.” And that’s important, because sometimes even when you’ve diligently completed the process of creating a thought, shaping it, and stretching it with other good thinkers, you can still miss the mark.”
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John C. Maxwell
“Successful people do the things that unsuccessful people are unwilling to do
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John C. Maxwell
“life.When they find someone who can communicate something of value to them, they will usually listen.”
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John C. Maxwell
“The measure of a great teacher isn’t what he or she knows; it’s what the students know.”
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John C. Maxwell
“If you don't have influence, you will never be able to lead others.”
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John C. Maxwell
“If you could kick the person responsible for most of your troubles, you wouldn't be able to sit down for weeks.”
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John C. Maxwell
