“What you make of life is up to you. You have all the tools and resources you need - what you do with them is up to you. The choice is yours. Stay mindful of your choices!”

“«En el control de calidad no nos preocupa el producto, nos preocupa el proceso. Si el proceso es correcto, el producto está garantizado». Lo mismo se aplica a la integridad: garantiza la credibilidad.”

“Will the reader turn the page?”

“Tenderness and kindness are not signs of weakness and despair, but manifestations of strength and resolution.”

“When it comes to identifying a real leader, that task can be much easier. Don't listen to the claims of the person professing to be the leader. Don't examine his credentials. Don't check his title. Check his influence. The proof of leadership is found in the followers.

“When you don’t want to change, you look for differences in others. When you are willing to change, you look for similarities.”

“be sure your communication goes beyond words. How can you do that? By connecting on four levels: visually, intellectually, emotionally, and verbally.”

“Care without candor creates dysfunctional relationships. Candor without care creates distant relationships.”

“The difference between the almost right word and the right word is really a large matter—it’s the difference between the lightning bug and the lightning.”

“Four Unpardonable Sins of a Communicator”: being unprepared, uncommitted, uninteresting, or uncomfortable.”

“If a team is to accomplish its goals, it has to know where it stands.”

“Think, Act, Talk, and Conduct Yourself Like the Person You Want to Become”

“Anytime you are in front of other people to communicate— whether it’s on a stage, in a boardroom, on a ball field, or across a coffee table—the visual impression you make will either help or hinder you.”

“William King will help you. He said, “A gossip is one who talks to you about other people. A bore is one who talks to you about himself. And a brilliant conversationalist is one who talks to you about yourself.”

“The Cost and Expectation of Leadership Leviticus 7:33–35 Aaron, like many leaders throughout history, received a divine calling. God chose Aaron and his sons to serve as Israel’s priests and charged them with carrying out rituals and sacrifices on behalf of all Israelites. Scripture gives meticulous detail to their ordination and calling. Their conduct was to be beyond reproach—and God made it crystal clear that failure to uphold His established guidelines would result in death. Numerous accounts in the Book of Leviticus demonstrate the high cost and expectation that goes with a holy calling to leadership positions. As the high priest, Aaron was the only one authorized to enter the Most Holy Place and appear before the very presence of God. The Lord set Aaron apart for his holy work. Despite his high calling, Aaron struggled with his authority and later caved in to the depraved wishes of the people. He failed at a crucial juncture and led Israel in a pagan worship service, an abomination that led to the deaths of many Israelites. Aaron had been set apart for God’s service, but he chose to live and lead otherwise. The failure of a leader usually results in consequences far more grave than the fall of a non-leader. On the day Aaron failed, “about three thousand men of the people fell [died]” (Ex. 32:28). When leaders fail, followers pay the price.”