“As a leader, you should not be trying to carry everything yourself. To be successful, you must share the load. But you must have highly capable people to hand things off to.”
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John C. Maxwell
“be sure your communication goes beyond words. How can you do that? By connecting on four levels: visually, intellectually, emotionally, and verbally.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“It may sound corny, but it's really true: people don't care how much you know until they know how much you care.”
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John C. Maxwell
“As Michel de Montaigne observed, “No wind favors him who has no destined port.”
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John C. Maxwell
“How do I fit in my area or department? • How do all the departments fit into the organization? • Where does our organization fit in the market? • How is our market related to other industries and the economy?”
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John C. Maxwell
“People are training for success when they should be training for failure. Failure is far more common than success; poverty is more prevalent than wealth; and disappointment more normal than arrival. —J.WALLACE HAMILTON”
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John C. Maxwell
“«La mayoría ve los obstáculos; pocos ven los objetivos; la historia registra el éxito de los últimos, mientras que el olvido es la recompensa de los primeros».
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John C. Maxwell
“as the challenge escalates, the need for teamwork elevates.”
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John C. Maxwell
“Your mind will give back to you exactly what you put into it.”
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John C. Maxwell
“See the big picture. Your place on the team makes sense only in the context of the big picture. If your only motivation for finding your niche is personal gain, your poor motives may prevent you from discovering what you desire.”
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John C. Maxwell
“«Cuando uno hace que las personas se sientan seguras, importantes y apreciadas, no necesitan menospreciar a los demás para aparentar que ellas son mejores».”
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John C. Maxwell
“It is true: most people are more satisfied with old problems than committed to finding new solutions.”
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John C. Maxwell
