“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“«Uno no puede enemistarse con las personas e influir en ellas al mismo tiempo».”
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John C. Maxwell
“successful people make right decisions early and manage those decisions daily.”
―
John C. Maxwell
“It's not the position that makes the leader; it's the leader that makes the position. ”
―
John C. Maxwell
“Successful people are good in four areas: relationships, equipping, attitude, and leadership
―
John C. Maxwell
“Para mucha gente en este mundo, lo que marca la diferencia nunca marcará la diferencia. ¿Por qué? Porque han escogido una actitud que no es una osesión valiosa para ellos. Si alguien no está escogiendo a propósito el tener la actitud correcta, entonces está escogiendo tener la actitud equivocada.”
―
John C. Maxwell
“The longer you wait to do something you should do now, the greater the odds that you will never actually do it.”
―
John C. Maxwell
“If you don’t realize that you have genuine value and that you are worth investing in, then you will never put in the time and effort needed to grow to your potential.”
―
John C. Maxwell
“KEY CONCEPT: Connecting begins when the other person feels valued.”
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John C. Maxwell
“Children now log about twenty-two thousand hours watching television by age nineteen, more than twice the time spent in school
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John C. Maxwell
“Before you attempt to set things right, make sure you see things right.”
―
John C. Maxwell
“When people follow a leader because they have to, they will do only what they have to. People don’t give their best to leaders they like least. They give reluctant compliance, not commitment. They may give their hands but certainly not their heads or hearts.”
―
John C. Maxwell
“Every time you speak to people, give them something to feel, something to remember, and something to do.”
―
John C. Maxwell
