“You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.”
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John C. Maxwell
“If you want to reach your potential and become the person you were created to be, you must do much more than just experience life and hope that you learn what you need along the way. You must go out of your way to seize growth opportunities as if your future depended on it.”
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John C. Maxwell
“Don’t settle for poor performers. Keep in mind that one great person will always out-produce and out-perform two mediocre people.”
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John C. Maxwell
“In the end, people are persuaded not by what we say, but by what they understand.”
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John C. Maxwell
“Successful people are good in four areas: relationships, equipping, attitude, and leadership
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John C. Maxwell
“The larger the group, the simpler the communication needs to be.”
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John C. Maxwell
“Above all, don’t dwell on yesterday’s victory. If your focus is on what’s behind you rather than what’s ahead, you will crash.”
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John C. Maxwell
“When you realize that people treat you according to how they see themselves rather than how you really are, you are less likely to be affected by their behavior. Your self-image will reflect who you are, not how you’re treated by others. You will not be riding an emotional roller roaster. This type of stability will have a tremendous effect on how you feel toward and deal with others. The key to successful relationships really gets down to responsibility. I am responsible for how I treat others. I may not be responsible for how they treat me, but I am responsible for my reaction to those who are difficult. I can’t choose how you’ll treat me, but I can choose how I will respond to you.”
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John C. Maxwell
“There is a great deal of difference between knowing and understanding. You can know a lot about something and not really understand it.”
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John C. Maxwell
“There is definitely a link between ownership and success. You don’t get the latter without the former,”
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John C. Maxwell
“Nunca niegues tu propia experiencia y convicciones por mantener la paz y la calma.
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John C. Maxwell
“The unexamined life is not worth leading.” I would add that the unexamined leader is not worth following.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Henry Ford, who said, “Don’t find a fault; find a remedy.”
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John C. Maxwell
