“As people gain more authority, they often develop a lack of patience in listening to those under them. A deaf ear is the first indication of a closed mind.”
―
John C. Maxwell
“The beauty of trust is that it erases worry and frees you to get on with other matters. Trust means confidence.”
―
John C. Maxwell
“No matter what our circumstances, our greatest limitation isn’t the leader above us—it’s the spirit within us.”
―
John C. Maxwell
“A forgiving spirit is the one basic, necessary ingredient for a solid relationship. Forgiveness”
―
John C. Maxwell
“Muy a menudo los empleados esperan ser evaluados en base al esfuerzo que están poniendo en el trabajo, en vez de lo que están logrando.”
―
John C. Maxwell
“The measure of a leader is not the number of people who serve him, but the number of people he serves.”
―
John C. Maxwell
“KEY CONCEPT: Connecting begins when the other person feels valued.”
―
John C. Maxwell
“God uses people who fail—'cause there aren't any other kind around.”
―
John C. Maxwell
“Thomas Jefferson said, “It’s wonderful how much can be done if we are always working.”
―
John C. Maxwell
“Not realizing what you want is a problem of knowledge. Not pursuing what you want is a problem of motivation. Not achieving what you want is a problem of persistence.”
―
John C. Maxwell
“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
―
John C. Maxwell
“Any man worth his salt will stick up for what he believes right, but it takes a slightly bigger man to acknowledge instantly and without reservation that he is in error.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.”
―
John C. Maxwell
“A team is a group of people who may not be equal in experience, talent, or education but in commitment.”
―
John C. Maxwell
