“People can be in the same place sharing the same experience at the same time, but they can walk away from it having seen very different things.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“I strongly encourage you to find a place to think and to discipline yourself to pause and use it, because it has the potential to change your life. It can help you to figure out what’s really important and what isn’t. As writer and Catholic priest Henri J. M. Nouwen observed, “When you are able to create a lonely place in the middle of your actions and concerns, your successes and failures slowly can lose some of their power over you.”
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John C. Maxwell
“Errors become mistakes when we perceive them and respond to them incorrectly. Mistakes become failures when we continually respond to them incorrectly.”
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John C. Maxwell
“Do you know the difference between leaders, followers, and losers? Leaders stretch with challenges. Followers struggle with challenges. Losers shrink from challenges.”
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John C. Maxwell
“When people follow a leader because they have to, they will do only what they have to. People don’t give their best to leaders they like least. They give reluctant compliance, not commitment. They may give their hands but certainly not their heads or hearts.”
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John C. Maxwell
“Keep your thinking right and your business will be right. Zig Ziglar”
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John C. Maxwell
“People of integrity expect to be believed. They also know time will prove them right and are willing to wait.”
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John C. Maxwell
“Efficiency is the foundation for survival. Effectiveness is the foundation for success. It’s Not How Hard You Work; It’s How Smart You Work”
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John C. Maxwell
“Maturity doesn’t come with age. It begins with the acceptance of responsibility.”
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John C. Maxwell
“Just as personal values influence and guide an individual’s behavior, organizational values influence and guide the team’s behavior.”
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John C. Maxwell
“Nunca niegues tu propia experiencia y convicciones por mantener la paz y la calma.
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John C. Maxwell
“It may sound corny, but it's really true: people don't care how much you know until they know how much you care.”
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John C. Maxwell
“knowledge alone is not power. Knowledge has value only in the hands of someone who has the ability to think well. People must learn how to think well to achieve their dreams and to reach their potential.”
―
John C. Maxwell
