“There isn’t anyone you couldn’t learn to love once you’ve heard their story.” —Fred Rogers”
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John C. Maxwell
“People tend to become what the most important people in their lives think they will become.”
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John C. Maxwell
“be sure your communication goes beyond words. How can you do that? By connecting on four levels: visually, intellectually, emotionally, and verbally.”
―
John C. Maxwell
“Nobody on his death bed ever said, ‘I wish I had spent more time on my business.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“There is a great deal of difference between knowing and understanding. You can know a lot about something and not really understand it.”
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John C. Maxwell
“A great dream with a bad team is nothing more than a nightmare.”
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John C. Maxwell
“You cannot change your destination overnight, but you can change your direction overnight.” —Jim Rohn”
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John C. Maxwell
“John W. Gardner observed, “If I had to name a single all-purpose instrument of leadership, it would be communication.”
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John C. Maxwell
“I will choose and display the right attitudes. I will determine and act upon important priorities. I will know and follow healthy guidelines. I will communicate with and care for my family. I will practice and develop good thinking. I will make and keep proper commitments. I will earn and properly manage finances. I will deepen and live out my faith. I will accept and show responsibility. I will initiate and invest in solid relationships. I will plan for and model generosity. I will embrace and practice good values. I will seek and experience improvements.”
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John C. Maxwell
“The boss drives his workers; the leader coaches them. The boss depends on authority; the leader on goodwill. The boss inspires fear; the leader inspires enthusiasm. The boss says “I”; the leader, “we.” The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss knows how it is done; the leader shows how. The boss says, “Go”; the leader says, “Let’s go!”
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John C. Maxwell
