“the entire population of the world—with one minor exception—is composed of others.”

“Sociologists tell us that even the most introverted individual will influence ten thousand other people during his or her lifetime! This amazing statistic was shared with me by my associate Tim Elmore.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“A person with a negative self-image will expect the worst, damage relationships, and find others who are similarly negative.”

“Un líder es grande, no por su poder, sino por su habilidad de hacer surgir poder a otros.”

“The Law of Reflection Learning to Pause Allows Growth to Catch Up with You “Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.”

“And do something positive in your corner of the world.”

“Failures, repeated failures, are finger-prints on the road to achievement. .”

“First we form habits, but then our habits form us.

“How do I fit in my area or department? • How do all the departments fit into the organization? • Where does our organization fit in the market? • How is our market related to other industries and the economy?”

“Have to sow excellent seeds to have an excellent life. Must start with sowing excellent thoughts.”

“Irresponsible leaders have a “me first” attitude and use their position for personal benefit.”

“Years ago, I used to tell new leaders I hired that every person in our organization walked around with two buckets. One bucket contained water, and the other gasoline. As leaders, they would continually come across small fires, and they could pour water or gasoline on a fire. It was their choice.”

“To be persuasive we must be believable; to be believable we must be credible; to be credible we must be truthful.”

“Uniformity is not the key to successful teamwork. The glue that holds a team together is unity of purpose.”